MSF
GBExcellent Design and Value The staff at Cherry Tree Design was very patient with all of my questions and helping me compare multiple designs before making a final decision. The doors arrived safely and are beautiful as an opening to a new walk-in closet. My only suggestion would be to provide larger samples of the screen material (even if it means charging a small fee). The current sample sizes are too small.
Jeanne Hagen
GBWe absolutely love the doors but almost did not get them because of the mishandling of our quotes by Bev. Everything about the doors is wonderful. We learned how to fix the waviness of the paper and that worked fine after delivery -- no problem. The quality is really great. We have gotten many compliments on them. The only problem we had in the whole process is that Bev sent us completely inaccurate quotes so poorly prepared that it did not even have the correct product named on the face of it, let alone the correct price and components. Thankfully, Tor stepped in and we were able to complete the transaction. Bev did not even know how to correctly use the software that prepares the quotes. That portion of the business needs to be changed.
Cynthia Alston
GBOutstanding Product Quality and Customer Service Every part of the buying experience with Cherry Tree Design was top notch. The sales team provided samples and custom design options to meet my specific needs. The communication from preorder to delivery was timely and responsive. Excellent packaging and shipping brought the product to my door. Customer service was responsive to my requests after the sale. The quality of the shoji closet door system enhances the value of my home. I love the product and their service and would buy from them again.
June Donahue
GBA wonderful and practical concept with outstanding communications throughout the process. We ordered two products from this company. The TV surround does a great job of hiding the big TV when not in use, yet very attractive looking. Goes well with our decor and furnishings. The second product was the sliding door used to close off the wall-in closet in our master bedroom. Again, creative, elegant and innovative in design. Extremely pleased with the quality of work and the care taken when time to ship to us.
Fred Zarrilli
GBGreat product and service at reasonable price. I spent a lot of time online researching large sliding door systems, and found my ideal solution at Cherry Tree Design. The doors are beautiful. Every aspect of functionality has been thought through. Bev at customer service was extremely helpful in designing my system. The price was extremely reasonable relative to all the other high quality door systems that can cost 2..3..even 4 times as much. 5 stars all around!