Easy to deal with I had to wait for a while for the things I wanted because they didn't have them in stock, But it didn't matter for me as it was urgent. They let me know very soon after the order. The things arrived today in Australia, and were just what I was after. All good, thanks.

Good products, good customer service I have been impressed by the quality of the products, and the excellence of the service. Although the shipment was delayed, and I was not notified, I called the company and they shipped the product overnight with no extra charge.

LOVE this hardware and company !! My go to for the past several years!! Fast service, but best of all every piece will match and is of the highest quality great when your mixing the hardware style from piece to piece. Monica MacKenzie owner Monica Mackenzie design/ build Hingham mass. You can see there hardware on my kitchen projects ..houzz.com Monica Mackenzie Design under pro Can't say enough about the product and the product they produce.

The order for 6 ring pulls was divided … The order for 6 ring pulls was divided in two shipments weeks apart. When the second shipment arrived it contained the wrong items in the wrong finish. These are now holding up a very stressful kitchen project. You need to work on your supply chain!

I like their product; their web site needs improvement. good product that you pay for, but high quality and period correct. wish the web site gave more info on size and dimensions - makes it easier to choose the lock or hinge for my build.