Easy to deal with I had to wait for a while for the things I wanted because they didn't have them in stock, But it didn't matter for me as it was urgent. They let me know very soon after the order. The things arrived today in Australia, and were just what I was after. All good, thanks.

Excellent, advise, guidance and support I have been looking for a "post"for the pull on a antique European sideboard. While we have not yet been able to locate one, I have received excellent and highly knowledgeable guidance with exceptional courtesy and politeness. Even if I don't get the "post" - it has been a pleasure to deal with Horton Brasses. If you need anything please contact Addy there.

Very Pleased! Well-made, good quality products at a reasonable price. Delivered within the week, despite coming all the way from the US to the UK! Arrived in good order with a very pleasant note from the packer! Altogether, a lovely ordering experience. I would certainly recommend this company. (one tiny point - it would be helpful if all the little fixings could be in separate packets.)

Needs to better attention to detail in parts picking Shipped order same day. Received next day. Short half the posts for pulls. Called and they shipped the shorted parts. Received them late next day but they were the wrong size posts. Called following day to report problem. Shipped replacements same day which was a Friday. Haven't received replacements as of now (Monday). Should receive by end of day.

Nice handmade brass bail pulls made in Connecticut. I would only buy from Horton. Classy handmade brass bail pulls made in Connecticut. Great selection of hardware, finishes, and sizes too. I needed to replace all my bail pulls on my bedroom furniture and needed two specific sizes in an espresso-type finish that would match well with two decorator knobs on my armoir. I selected the darkest antique finish and they matched perfectly. The bail pull replacements from Horton Brass are nicer than the original pulls.