These folks are the best These folks are the best! I needed a small part to repair a drawer pull. They not only had a number of such parts (virtually unheard of in this world of planned obsolescence) but also recommended the one they thought right for my project. After tortuous travel from Cromwell, CT to Greenwich, CT via Springfield, MA, Queens, NY and White Plains, NY, the part arrived and fit perfectly. The small triumphs are sometimes the most important!!

I like their product; their web site needs improvement. good product that you pay for, but high quality and period correct. wish the web site gave more info on size and dimensions - makes it easier to choose the lock or hinge for my build.

Nice handmade brass bail pulls made in Connecticut. I would only buy from Horton. Classy handmade brass bail pulls made in Connecticut. Great selection of hardware, finishes, and sizes too. I needed to replace all my bail pulls on my bedroom furniture and needed two specific sizes in an espresso-type finish that would match well with two decorator knobs on my armoir. I selected the darkest antique finish and they matched perfectly. The bail pull replacements from Horton Brass are nicer than the original pulls.

Excellent Product The product is very well made and as expected. I would like to have a few more installation suggestions included to attach the pull ordered to an existing backplate. I am happy with the great quality of the product.

Needs to better attention to detail in parts picking Shipped order same day. Received next day. Short half the posts for pulls. Called and they shipped the shorted parts. Received them late next day but they were the wrong size posts. Called following day to report problem. Shipped replacements same day which was a Friday. Haven't received replacements as of now (Monday). Should receive by end of day.