Excellent Product The product is very well made and as expected. I would like to have a few more installation suggestions included to attach the pull ordered to an existing backplate. I am happy with the great quality of the product.

Parts The part was an oval shaped brass knob, not found in your local big box store. Order the part online Monday, part was to be delivered by following Tuesday. Very surprised when it should up on Friday in the very same week of the order. I was able to complete the project sooner than expected, making the customer very happy. Thanks for another great experience.

excellent experience I called the office to place an order at 4:58pm. They took my order very quickly. When I emailed later that night to inquire about expedited shipping I received an immediate response and follow up in the morning as promised. They expedited my shipping so I would have the hardware to meet my contractor's schedule. The pulls themselves are just beautiful.

Antique table repair Nearly perfect replacement for antique drop leaf table steel hinge. One of four hinges had been replaced with a smaller hinge. While shorter table side of hinge matched screw hole pattern of original, leaf side did not. Wonder if Horton Brasses has considered offering a blank hinge so purists can drill holes to match preexisting screw holes?

Good products, good customer service I have been impressed by the quality of the products, and the excellence of the service. Although the shipment was delayed, and I was not notified, I called the company and they shipped the product overnight with no extra charge.