Excellent, advise, guidance and support I have been looking for a "post"for the pull on a antique European sideboard. While we have not yet been able to locate one, I have received excellent and highly knowledgeable guidance with exceptional courtesy and politeness. Even if I don't get the "post" - it has been a pleasure to deal with Horton Brasses. If you need anything please contact Addy there.

LOVE this hardware and company !! My go to for the past several years!! Fast service, but best of all every piece will match and is of the highest quality great when your mixing the hardware style from piece to piece. Monica MacKenzie owner Monica Mackenzie design/ build Hingham mass. You can see there hardware on my kitchen projects ..houzz.com Monica Mackenzie Design under pro Can't say enough about the product and the product they produce.

The order for 6 ring pulls was divided … The order for 6 ring pulls was divided in two shipments weeks apart. When the second shipment arrived it contained the wrong items in the wrong finish. These are now holding up a very stressful kitchen project. You need to work on your supply chain!

These folks are the best These folks are the best! I needed a small part to repair a drawer pull. They not only had a number of such parts (virtually unheard of in this world of planned obsolescence) but also recommended the one they thought right for my project. After tortuous travel from Cromwell, CT to Greenwich, CT via Springfield, MA, Queens, NY and White Plains, NY, the part arrived and fit perfectly. The small triumphs are sometimes the most important!!

excellent experience I called the office to place an order at 4:58pm. They took my order very quickly. When I emailed later that night to inquire about expedited shipping I received an immediate response and follow up in the morning as promised. They expedited my shipping so I would have the hardware to meet my contractor's schedule. The pulls themselves are just beautiful.