Bryan
USI sent pictures for my garage door… I sent pictures for my garage door grills. They sent the wrong ones. They sent replacements, 4 were correct 2 were not. Now they won’t return my emails or send the correct parts. Irritating
Kristina
USExcellent service and product Excellent service and product! Shipping was lightning fast and the online transaction was smooth. Springs were new just as stated and were easy to install. Worked perfectly. I highly recommend this company!
HeWhoMustObey
USLow prices, quick (and free) shipping, excellent company! I needed a replacement belt drive sprocket for an Overhead Door Legacy 800 door model 2026. Turns out it's the same as a Genie 38416A.S 14-Tooth Belt Sprocket. Moving Up saved me at least $7 on shipping, and yet sent it to me promptly for my successful repair. Good email communications as well--recommended seller!
CHRISTY S
USExcellent service, easy to navigate website and FREE shipping!!! This company did a wonderful job helping me find the part I needed and sending it quickly. They didn't even charge for shipping, though the part was inexpensive. I haven't had such a great shopping experience in forever. Thanks!
MDR
USShady Slow Shipper Purchased a remote from this company via Amazon. They said it was shipped on 3/31/21. The tracking number showed it was accepted on 3/31 in Round Lake, IL. After that, no movement for over two weeks. Finally on the 17th, I contacted Moving Up to see if I could cancel the order. Lo and behold, the package miraculously arrived at Elk Grove Village, IL on Sunday, 3/18 and is scheduled to arrive on the 4/23. Shady, shady company. Purchase from somewhere else. They won't ship until you request a refund. Apparently this is standard practice for them. They have reviews with the same complaints with the BBB and Facebook