Order arrived fast Order arrived fast. Item was exactly as described on web site. Quality appears to be perfect for my needs.

I haven't received the product yet I haven't received the product yet. Why would you survey me when you haven't yet completed my purchase? I'd be happy to re-evaluate, once I receive the product purchased.

All perfect except for gauge It was very easy to select the correct garage door seal format from among alternatives. Pricing was fair. Delivery was quick. The only negative was that the seal was a lighter-gauge rubber than the deteriorated one that needed replacement. Another, otherwise identical door, had a heavier-gauge seal that still was 100% intact. North Shore should also offer the heavier gauge seal.

Great price and fast delivery Not able to repair a drum or find something at one of the box stores that would work. Found the part I needed on the North Shore website, and ordered a spare. Parts were delivered quicker than I anticipated using standard ground. Hopefully I'm set for another 5 years, but will use North Shore again if needing to make another repair on my door!

I place an order I place an order, only part of it was delivered. You need to find the locksets and key and have them overnighted to my project. I have submitted several emails with no response.