I would give the NSCD team a "0" if… I would give the NSCD team a "0" if allowed... Total disregard for customer service, they care less about responding to your e-mails (10 total), when I finally was allowed to talk with someone, he (Mark) told me I would get a return shipping voucher because they shipped me the wrong parts - but then rudely denied it later and said I was incorrect in what "I thought I heard". NSCD's customer service is horrible! Also, do NOT buy their "branded" products. You will be stuck buying from them forever and will pay double what the manufacturers charge.

I haven't received the product yet I haven't received the product yet. Why would you survey me when you haven't yet completed my purchase? I'd be happy to re-evaluate, once I receive the product purchased.

I place an order I place an order, only part of it was delivered. You need to find the locksets and key and have them overnighted to my project. I have submitted several emails with no response.

Order arrived fast Order arrived fast. Item was exactly as described on web site. Quality appears to be perfect for my needs.

DO NOT DEAL WITH THIS COMPANY DO NOT DEAL WITH THIS COMPANY! They refuse to support products they sell after one year. They are only concerned with the initial sale. They refused to supply a warranty part even though Liftmaster had pre-approved the replacement. You might save a few bucks initially but you are on your own after one year and you can forget warranty service! Go with a local dealer with integrity!