No customer service Ordered 2 Pantheon Mini door controllers and immediately after installation one faults out every 10 minutes. i have to reset to get the door to operate . I moved the controller to the other door and it does the same thing. The 2nd unit works fine on either door . Messaged North Shore and got back a condescending one line response that read "I would contact the company." I did contact the company that I purchased it from but will never use North Shore again.

A good vendor. North Shore website was easy to use and helpful. I found what I wanted and the description was accurate and comprehensive. The price seemed reasonable and shipping was free and quick. Overall a positive experience. Only one complaint: the instructions for programming the remote garage door opener were poorly written and confusing. It took me quite a number of tries before I got it to work. Once that was done, though, it seems to be an excellent product.

All perfect except for gauge It was very easy to select the correct garage door seal format from among alternatives. Pricing was fair. Delivery was quick. The only negative was that the seal was a lighter-gauge rubber than the deteriorated one that needed replacement. Another, otherwise identical door, had a heavier-gauge seal that still was 100% intact. North Shore should also offer the heavier gauge seal.

DO NOT DEAL WITH THIS COMPANY DO NOT DEAL WITH THIS COMPANY! They refuse to support products they sell after one year. They are only concerned with the initial sale. They refused to supply a warranty part even though Liftmaster had pre-approved the replacement. You might save a few bucks initially but you are on your own after one year and you can forget warranty service! Go with a local dealer with integrity!

Great price and fast delivery Not able to repair a drum or find something at one of the box stores that would work. Found the part I needed on the North Shore website, and ordered a spare. Parts were delivered quicker than I anticipated using standard ground. Hopefully I'm set for another 5 years, but will use North Shore again if needing to make another repair on my door!