The Seahorse V.2 drops out burning oil… The Seahorse V.2 drops out burning oil reclaim, injuring me in several spots. The skin came right off and was very painful.

They do not actually send the items… They do not actually send the items that you purchase. They give you a fake tracking number and then when you contact support they tell you to wait even though the package is not in the correct state. Do not waste your money with this company.

Out of 10 products purchase 8 defective..even after return 6 out of 8 products that iv perchus from them have defected within a week.. the customer service is horrabal..and you pay to ship defectiv item back and forth .witch ran about 50 $. More than twice as much. As product cost . The products look cool and all but dont be fooled ..horrabal quality.. horrabal experience

Coils and poor customer service So I ordered a pack of coils. The only shipping option cost $20. I waited over a week and the tracking number didn’t work. When I reached out to lookah they were really horrible and refused to help and basically said I will get it when I get. They did eventually arrive but if I’m paying $20 for shipping on a $30 item it should be a 2 day shipping but at the very least I should be provided with a tracking number that works. They were rude and horrible. I do not recommend you support this company, I know I sure won’t anymore.

Great products but horrible customer… Great products but horrible customer service aswell as shipping times suck