Shipped with DHL even though it could… Shipped with DHL even though it could fit in an envelope?? It's been sitting in the same spot in CA for 5 days now. Don't bother trying customer service. They're non-existant.

And they want $50 for shipping? And they want $50 for shipping? 10 days and I still haven't gotten my order. No upadtes are given during shipment process so I only found that my order was being returned because I looked despite not being notified. Service email = No response Support email = No response And there is no phone number to call either. I love my dab pen, it is amazing at what it does for its price, but I will never be ordering anything directly from their website again.

I have ordered several vapes from this… I have ordered several vapes from this company, I own the Seahorse Pro Plus and also the Lookah Load. I most recently got the giraffe nectar collector device. This is more sturdy than the Seahorse Pro Plus as it has a metal body. The company keeps uping its game and the newer devices keep getting better and better. Wish they had more shipping options and it got her faster but the shipping on orders over $50 is free so can't complain too much about that.

The Seahorse V.2 drops out burning oil… The Seahorse V.2 drops out burning oil reclaim, injuring me in several spots. The skin came right off and was very painful.

They do not actually send the items… They do not actually send the items that you purchase. They give you a fake tracking number and then when you contact support they tell you to wait even though the package is not in the correct state. Do not waste your money with this company.