Great products but horrible customer… Great products but horrible customer service aswell as shipping times suck

Out of 10 products purchase 8 defective..even after return 6 out of 8 products that iv perchus from them have defected within a week.. the customer service is horrabal..and you pay to ship defectiv item back and forth .witch ran about 50 $. More than twice as much. As product cost . The products look cool and all but dont be fooled ..horrabal quality.. horrabal experience

And they want $50 for shipping? And they want $50 for shipping? 10 days and I still haven't gotten my order. No upadtes are given during shipment process so I only found that my order was being returned because I looked despite not being notified. Service email = No response Support email = No response And there is no phone number to call either. I love my dab pen, it is amazing at what it does for its price, but I will never be ordering anything directly from their website again.

No customer service This company has zero customer service!! Placed an order for several items and only got one of them on a Friday and am still waiting Monday afternoon for a response.

Delivered a broken water pipe from… Delivered a broken water pipe from China, not packaged properly. Battling to get my $162 back. NEVER AGAIN.