Could not ask for better first time CPAP purchase As a customer from abroad that recently got diagnosed with sleep apnea, I had to get a machine to start treatment while in the US. Fortunately, finding this store was a tremendous blessing to me, as James the representative took care of my case easily and professionally. I even came back after few weeks to replace the mask, at no added cost. Thanks Sleeplay!

Chat box VERY helpful! The person Stellan on my purchase really listened well to me and via the chat screen we finalized my purchase, using available discounts, etc. I felt like he was really on my side and wanted what was best for me at the best price. Thanks, Sleeplay!

Timely service and quality product at a… Timely service and quality product at a reasonable price

The guarantee to exchange the mask is… The guarantee to exchange the mask is misleading and when I tried to contact customer service they were rude and gave me the run around. I have finally given up and I think this is their business model.

GREAT COMPANY! I love this company for their customer service and would give it 5 stars, but 2 things came up recently that I personally don't like. One is when you subscribe to any product (mask, filter, headgear, etc) and get 15% off; however then, you get a special 25% off coupon and you can't use it on any of those subscribed items. The only solution is to manually unsubscribe to each item. What a bummer! The second thing, after purchasing the Resmed Air Mini and paying $30 to access Airview (more detailed information for doctors); I can only access this by emailing James Curles each time I want to see a compliance report. This needs to be available online and not have to go through a third person. I'm so frustrated right now. Sleeplay can do better. Karen S.