The guarantee to exchange the mask is… The guarantee to exchange the mask is misleading and when I tried to contact customer service they were rude and gave me the run around. I have finally given up and I think this is their business model.

Top-Tier CPAP Equipment Provider with Extremely Helpful and Knowledgeable Team Members The team at Sleeplay is extremely helpful, knowledgeable, and friendly. Their prices are always competitive and their customer service is unmatched. I actually stopped by their Headquarters today to pick up an order as I was in the area and needed a ResMed AirMini CPAP with the Mask Pack and travel case ASAP for last-minute travel. I placed the order on the phone and by the time I arrived the order was ready and one of their team members took the time to answer all of my questions about the new device thoroughly, for which I am extremely appreciative.

Love this company. Let me tell you how unbelievably… Let me tell you how unbelievably wonderful the owners of this company are. I bought the wrong size mask over a half a year ago and James the owner with a huge smile on his face, changed it immediately for me. Everything he does in the company is with heart and soul and thinks solely of the care of his customers. They are probably the best company and most trusted you'll ever do business with. Victor J from Miami.

Very Satisfied Customer with Sleeplay… I have been a customer with Sleeplay for about 2 months now and Stacy has been extremely helpful and professional when I have questions concerning any of my equipment or any issues that I may have. I can't thank her enough for all of her help. This is one of the best companies. I have done my online research and their customer service is top notch as well as the selection of CPAP machines and accessories at fantastic prices. I highly recommend Sleeplay.

GREAT COMPANY! I love this company for their customer service and would give it 5 stars, but 2 things came up recently that I personally don't like. One is when you subscribe to any product (mask, filter, headgear, etc) and get 15% off; however then, you get a special 25% off coupon and you can't use it on any of those subscribed items. The only solution is to manually unsubscribe to each item. What a bummer! The second thing, after purchasing the Resmed Air Mini and paying $30 to access Airview (more detailed information for doctors); I can only access this by emailing James Curles each time I want to see a compliance report. This needs to be available online and not have to go through a third person. I'm so frustrated right now. Sleeplay can do better. Karen S.