The guarantee to exchange the mask is… The guarantee to exchange the mask is misleading and when I tried to contact customer service they were rude and gave me the run around. I have finally given up and I think this is their business model.

Ordered a ResMed AirSense10 w/BT… Ordered a ResMed AirSense10 w/BT ability and received in a fair amount of time. No issues there, problem was that the unit was sent with a generic air hose and not the temp controlled hose. Luckily for my wife I had a new spare to use. Not sure how a “New” unit would be outfitted with a generic hose. My ONLY complaint, customer service while ordering the equipment was excellent.

Excellent company Excellent company. They send you the exact authentic product that you order at a very competitive price. Plus, the customer service is flawless. Order from them and you won’t be disappointed.

Chat box VERY helpful! The person Stellan on my purchase really listened well to me and via the chat screen we finalized my purchase, using available discounts, etc. I felt like he was really on my side and wanted what was best for me at the best price. Thanks, Sleeplay!

Sleeplay is trustworthy James was very professional. My RX was issued by a hospital of a non-US country and James took the time and patience to validate that it meets the requirements so I could order a CPAP machine without problem. I also found the pricing of Sleeplay's products are very competitive. Plus the fact that they have an actual brick and mortar storefront which, unlike other purely virtual stores, enhances my confidence.