Registration errors using the same Email address I made some errors during the registration process using the same Email address for two people. This resulted in me being blocked when trying to register the second person. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process.

The customer service and product… The customer service and product quality at Chronomics have really pleased me. I've ordered a number of things from them, and I've never been let down. The website is simple to use, and they consistently offer top-notch customer support. Furthermore excellent are the rates!

Fit to fly tests I bought some tests for a cruise on the 4th. October TUI have decided I don’t need them for travel the month of October from PALMA .I asked CHRONOMICS for a refund as the tests were unopened and I received a reply minutes later say they would look into my request 2 days later I received a refund so WELL DONE for great service very happy customer

Refund at last! Well after writing a bad review for this company, I actually received some prompt service. The refund I had requested in December 2021 was finally made. Just a shame that it took so long. A very polite and efficient person called Ibuken Adewusi arranged this within a few days. I really hope that the company will now review and improve their admin procedures.

Fauty nozzles Test tube nozzles on two of our kits appeared to have no hole, with the result that squeezing the tube trying to produce droplets caused the caps to explode off, spattering the fluid far and wide. Within hours of our flight we had two ruined test kits!