I was in a right panic worrying Id paid… I was in a right panic worrying Id paid for the wrong test after contacting staff online they confirmed I was go to good with the test id ordered This put my mind at rest as there is so much to sort when going on a holiday, one less thing to think about!

Just did our tests for Marella cruise. Just did our tests for Marella cruise. All done easily and quickly thanks to clear instruction leaflet. Results came through immediately. Would definitely use again. Sue and Bob Gilbert

Registration errors using the same Email address I made some errors during the registration process using the same Email address for two people. This resulted in me being blocked when trying to register the second person. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process.

Total disaster Total disaster, chronomics website wouldn’t recognise the barcodes on the test cassette. Not the easiest of firms to contact and that’s being polite. Had to leave for a cruise at 0415 the following day, wife in tears, thought no test result, no cruise. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. Chronomics, how about a refund?

Fit to fly tests I bought some tests for a cruise on the 4th. October TUI have decided I don’t need them for travel the month of October from PALMA .I asked CHRONOMICS for a refund as the tests were unopened and I received a reply minutes later say they would look into my request 2 days later I received a refund so WELL DONE for great service very happy customer