Complications when things go wrong Seems a while now, but in Feb / March 2022 in structions detailed by Chronomics for me were complicated. I eventually made contact (over the phone) where i came across 'Ryan' who was a fantastic help digging me out of a hole which could have ruined my holiday.

Good communication Never used a travel LFT before. Good communication. Arrived on time. Asked for kit to be sent earlier as worried about post. No issues with changing dispatch date. Clear instructions. Immediate fit to fly certificate. Would recommend.

Just did our tests for Marella cruise. Just did our tests for Marella cruise. All done easily and quickly thanks to clear instruction leaflet. Results came through immediately. Would definitely use again. Sue and Bob Gilbert

Total disaster Total disaster, chronomics website wouldn’t recognise the barcodes on the test cassette. Not the easiest of firms to contact and that’s being polite. Had to leave for a cruise at 0415 the following day, wife in tears, thought no test result, no cruise. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. Chronomics, how about a refund?

The customer service and product… The customer service and product quality at Chronomics have really pleased me. I've ordered a number of things from them, and I've never been let down. The website is simple to use, and they consistently offer top-notch customer support. Furthermore excellent are the rates!