The customer service and product… The customer service and product quality at Chronomics have really pleased me. I've ordered a number of things from them, and I've never been let down. The website is simple to use, and they consistently offer top-notch customer support. Furthermore excellent are the rates!

Total disaster Total disaster, chronomics website wouldn’t recognise the barcodes on the test cassette. Not the easiest of firms to contact and that’s being polite. Had to leave for a cruise at 0415 the following day, wife in tears, thought no test result, no cruise. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. Chronomics, how about a refund?

A Great company Apart from the cock up with TUI's very poor communications (with just about everyone concerned) regarding when our booking numbers appeared on the 'Chronomics' system, everything went to plan. All Chronomics communications were great, and all testing procedures went very well the day before our cruise. We will definitely use these guys again! :-)

No problem at all Never having had to go through this procedure to go away on a cruise holiday, I was a little concerned. I had no need to be. I contacted Chronomics to ask a question, the answer could not have been quicker, clearer and certainly put my mind at ease . Well done

Really Poor Customer Service Processed a refund request on 29th December 2021 in accordance with their instructions and still no response. Acknowledgement said to wait 14-21 days and we are mid March and nothing. No way to contact the organisation. Post script - further to the review on trustpilot Natalie has been in contact and resolved our situation. We are grateful. Thank you.