Fast efficient stress free service Fast efficient stress free service. It was easy to place an order for our kits which were delivered as indicated with tracked delivery. We did our tests Saturday morning and had our results within six hours.

Pcr testing I googled Guildford tests fit to fly pcr and many companies came up but fortunately close to us based at Surrey research pk was Peplobio. As an added bonus their tests were competivly priced at £49 each. The best part of this company was the most helpful assistance and reassurance I got from the dedicated staff. I asked many questions and ALWAYS got honest answers and helped me through anxiety of fear of testing positive on pcr after testing negative on lateral flow. I believed too many horror stories and kind Alihea assured me this isn't the case and thus wasn't, we all tested negative for 72 hr fit to fly to Thailand. A Great company to use and thoroughly recommend.

Fast, friendly and efficient… I was very impressed by the efficient and friendly service I received from Customer service. I made a mistake packaging my sample but was able to contact the company who assured me that there was no reason for concern. They were also able to reduce my "pre-flight stress levels" by giving me a helpful estimate of the time I could expect my results. I have nothing but praise for their quick responses to my emails. Elaine P.

Delayed 2nd Day Test PCR test results Our 2nd Day Test PCR test sample was delivered Monday 11.50 ( Royalmail delivery status info) but we did not get the results till 01.47 Thursday. Way beyond 24 hours, increasing our isolation time. Tried contacting them on the phone, no one picks up and emails do not get any response. Avoid this company

0 stars A requirement to be a private provider on UK Gov is that they must deliver test results within 48 hours. PeploBio does not know the half of this. They are incompetent with horrible customer service. I dont know what type of a business is completely unreachable by phone and takes minimum a day to respond to emails but yet still writes the same generic reply about staff sickness. I understand the impact that covid has on businesses but this company clearly has no contingency plan for such situations. Day 7 and still no results...