SCAM Company - avoid!!! SCAM Company. Avoid at all costs. We are still waiting for our Day 2 results after having missed an entire week of work. Our tests were successfully delivered by Royal Mail but our test results (promised to arrive on the next day) are still a no show. There has been no communication whatsoever and there is no operational phone line. After the exorbitant price we paid for the tests we would have expected a basic level of effective service. Utterly frustrated.

Very straightforward to do and quick… Very straightforward to do and quick resulting.

Ordered 2 COVID day 2 PCR tests Ordered 2 COVID day 2 PCR tests. On the positive, they did arrive and were sent back to Peplobio without issues. On the negatives: - I arrived on Monday, the tests did not arrive until Tuesday (tests ordered in advance) - tests received in lab on Thursday, no results until _Monday_. Effectively, instead of taking the test on Monday and getting results by Wednesday and ending quarantine on day 2, was forced to spend a week in quarantine.

This is such a poor covid test… This is such a poor covid test provider. Does not send reference for plf straight away. Can’t contact them on the weekend. Should have stated this upfront before I had purchased. Edit: A few days after having a back and fourth via e-mail, I’d noticed that the e-mail with the reference number was from a different email address which hotmail identified as junk. It was not an unreasonable assumption to make-that since I was receiving emails from their customer service, I should have received all communications. Note to self-always check junk box. They had provided a refund and therefore I have adjusted the review accordingly.

A lot of technical problems A lot of technical problems that nobody really understood. The test itself was efficiently handled. The email to me that was supposed to give me the Certificate to print out was not right.