If I could give 6 stars I would If I could give 6 stars I would, the team at peplobio were not just helpful, they went above and beyond. I've never experienced customer service like this in my life. Covid testing is a nightmare to deal with but peplobio made life as easy, I could recommend a better place to buy you antigen test or any other products they offer. Their basic fit to fly antigen covid test are accepted within the EU as of 08.04.22 and I highly recommend you use peplobio. A very happy customer!!

Ordered 2 COVID day 2 PCR tests Ordered 2 COVID day 2 PCR tests. On the positive, they did arrive and were sent back to Peplobio without issues. On the negatives: - I arrived on Monday, the tests did not arrive until Tuesday (tests ordered in advance) - tests received in lab on Thursday, no results until _Monday_. Effectively, instead of taking the test on Monday and getting results by Wednesday and ending quarantine on day 2, was forced to spend a week in quarantine.

This is such a poor covid test… This is such a poor covid test provider. Does not send reference for plf straight away. Can’t contact them on the weekend. Should have stated this upfront before I had purchased. Edit: A few days after having a back and fourth via e-mail, I’d noticed that the e-mail with the reference number was from a different email address which hotmail identified as junk. It was not an unreasonable assumption to make-that since I was receiving emails from their customer service, I should have received all communications. Note to self-always check junk box. They had provided a refund and therefore I have adjusted the review accordingly.

Fantastic job Great job! Very responsive and helpful Customer Care. My test didn't go through at first and I have an early trip tomorrow! Sent a message and got a reply within minutes! Fantastic job and very helpful Thanks a lot!

Very efficient Peplobio Peplobio were very helpful and efficient. We had ordered flow tests only to find the rules had changed and we needed PCR tests. They very efficiently refunded the flow test and posted PCRs to us instead. The test kit was very easy to use, as was the online activation, and the result came through within 12 hours from when they received it. Very efficient service and would definitely use again.