Ordered 2 COVID day 2 PCR tests Ordered 2 COVID day 2 PCR tests. On the positive, they did arrive and were sent back to Peplobio without issues. On the negatives: - I arrived on Monday, the tests did not arrive until Tuesday (tests ordered in advance) - tests received in lab on Thursday, no results until _Monday_. Effectively, instead of taking the test on Monday and getting results by Wednesday and ending quarantine on day 2, was forced to spend a week in quarantine.

Ordered 2 day PCR test through Zoomtest… Ordered 2 day PCR test through Zoomtest arrived with Peplobio details. Activated online and returned tests, Royal Mail tracking arrived 6th Jan, 8th of Jan still no returned results!! You cannot call as lines are closed and do not reply to any emails!! Pay for 24 hour service and no service levels of any sort for test or communication! Parents still in isolation. And we wonder why people dont follow guidelines!!! They have no option

Late delivery and late results Unfortunately they didn't prepare properly for the Christmas/New Year period. They allowed people to buy tests that wouldn't arrive in time nor could be provided the result in the promised timeframe. It all went good before Christmas with my fit-to-travel lateral flow but my PCR to re-enter the UK arrived on day-3 technically putting myself at fault with government guidance. Then they're getting more than 24 hours since they received my sample to provide the results. In normal circumstances I wouldn't make a big deal of it but with the quarantine rule it's very bad. They shouldn't oversell.

SCAM Company - avoid!!! SCAM Company. Avoid at all costs. We are still waiting for our Day 2 results after having missed an entire week of work. Our tests were successfully delivered by Royal Mail but our test results (promised to arrive on the next day) are still a no show. There has been no communication whatsoever and there is no operational phone line. After the exorbitant price we paid for the tests we would have expected a basic level of effective service. Utterly frustrated.

CRUELLY SCAMMED by PEPLOBIO CRUELLY SCAMMED by PEPLOBIO and their criminal partner AGTESTING (see horror stories on TP) who book their tests . 2 day results received 11 days later. MASSIVE DISTRESS TO MUM and family who had to quarantine unnecessarily for 9 extra days. HOW DO WE GET OUR MONEY BACK? Sent many emails also asking for compensation. They blame each other, but not offering refund . PLEASE ADVISE. THANK YOU