Zero Customer Service Response After 4 Follow Ups I ordered 8 kits that were immediately sent out, 4 of which I sent back with samples on 7/1. I have not heard back from Delta Leaf on the status of my order after following up with them via email over 4 times over the past month. I feel like I was scammed into buying a bunch of kits to be sent off and never be tested at all after hearing zero response once they had my money. Very disappointed with my experience so far.

Ordered 24 tests, zero results Ordered 24 tests, was sent 22, tried for days to get in touch with someone to get the 2 tests that you owe me. Nothing. took the samples mailed them in. And then ordered 2 tests from Farmer freeman. Freeman tests show up, take the samples of the 2 you shorted me, sent them in to farmer freeman, received back the results today. Still no communication regarding my samples i sent 2 weeks ago from you. You do not answer the phone ever. You do not respond to email, or twitter. I guess i just threw away $240, you probably need it more then me since you are definitely getting sued for fraud. Take the money but do not give results equals ill see you in court. This is why I pay my retainer.

Well I’ve done few orders normally… Well I’ve done few orders normally everything good. But this last on took couple weeks longer so my seeds grew to big, for one. 2nd I sent back samples Over a month ago and still haven’t heard anything! I messaged someone he said he’s out due to personal issues so I messaged someone else still nothing????? So I guess I’m just burnt 🥵. I’m not huge rec so this really hurts not just money the time and everything else ruined my whole plan for next few months

You rely on people having gmail… You rely on people having a gmail account to view the sample intake form and the results. That became a bit of a burden when I couldn't download the sample intake form and I emailed two different e-mail addresses associated with delta leaf on two occasions each and got no response. Had I been told when I initially ordered the tests that I needed a gmail account I would have just used me personal e-mail and not my work e-mail which is outlook. That complicated this entire situation and you guys should really fix that.

This is my 3rd bad experience don’t… This is my 3rd bad experience don’t even care to ramble on about it. It’s been 15 days with no update on 5x test sent to them. I guess they aren’t worried about us anymore just the big commercial people. Last time I had to throw out falsely tested plants and they say it was “due to their bad batch of enzymes”… totally understand mistakes happen. They gave me a discount code of which I used immediately. This again was my 3rd round after them promising to make everything right. They did not. I still have no work on my test. They received those test august 1st (Monday) take your money to Farmer Freeman! P.S I got an email this morning saying “don’t forget to review delta leaf” so here you go delta!