Ordered 24 tests, zero results Ordered 24 tests, was sent 22, tried for days to get in touch with someone to get the 2 tests that you owe me. Nothing. took the samples mailed them in. And then ordered 2 tests from Farmer freeman. Freeman tests show up, take the samples of the 2 you shorted me, sent them in to farmer freeman, received back the results today. Still no communication regarding my samples i sent 2 weeks ago from you. You do not answer the phone ever. You do not respond to email, or twitter. I guess i just threw away $240, you probably need it more then me since you are definitely getting sued for fraud. Take the money but do not give results equals ill see you in court. This is why I pay my retainer.

Unreachable. Never got my results. I was emailed the instructions and was told my results would be emailed in 2-5 business days. it has been 15 business days since they have received my samples. i have been calling and emailing for a week to check on my samples/get a refund. no response. i have yet to speak to a representative of this company. this has so far been the worst experience i've ever had with any company.

Terrible company Thought I was going to save some money by going with Delta leaf. Basically I have $200 of test kits that are worthless. It's been over two months and they have not given me my results for the kits that I've sent in.

You rely on people having gmail… You rely on people having a gmail account to view the sample intake form and the results. That became a bit of a burden when I couldn't download the sample intake form and I emailed two different e-mail addresses associated with delta leaf on two occasions each and got no response. Had I been told when I initially ordered the tests that I needed a gmail account I would have just used me personal e-mail and not my work e-mail which is outlook. That complicated this entire situation and you guys should really fix that.

Zero Customer Service Response After 4 Follow Ups I ordered 8 kits that were immediately sent out, 4 of which I sent back with samples on 7/1. I have not heard back from Delta Leaf on the status of my order after following up with them via email over 4 times over the past month. I feel like I was scammed into buying a bunch of kits to be sent off and never be tested at all after hearing zero response once they had my money. Very disappointed with my experience so far.