Unable to make a perminate mark Unable to make a perminate mark. I am sure it is operator error and I will continue trying. Thanks, Gene

Good service. Good product. The courier delayed my international order and though it was ordered via Amazon (they were not helpful at all) Brilliance team replied to us instantly and patiently worked with us and replied promptly to get the product delivered. So great for service. I haven't don't very extensive trial yet. But was happ to see it helped a nice dark marking on 10w diode laser. Without Brilliance it was only 50% as dark. Waiting to try on other metals.

Great product and fast shipping I needed to re-stock my supply of laser etching paint and discovered that the "C" brands price had gone up again. I did a bit of research and discovered this product. It's much less expensive and works great. Very happy I discovered Brilliance.

Super service and product works great! Changed the product to one that could ship to my APO and still meet my needs. Constant updates on shipping and replacement. The best service I’ve had in some time. Thank you Brilliance. The product works great. Still tweaking it's use though. BTW I use a 40W Diode and it burns great at speed of 9000mm/m and 60% power on thick aluminum business cards. Thank you again.

DO NOT WORK WITH COMPANY !!!!! The product didn't work as described. After requesting a refund and return label i received the runaround. After responding to several emails (10) the company cut off Communications. I have now started a dispute process with PayPal. DO NOT WORK WITH COMPANY !!!!!