David Nixon
GBDidn't work on aluminum Got the marking spray but it didn't work on aluminum with my 10 watt diode laser. The mark wiped off. I tried different speeds and power and even scuffing the surface.
Michael Wadsworth
GBProblem with the Adhesion of Ink Had a problem with the Brilliance ink bonding to raw aluminum. Had a great call with one of the service reps and was able to improve the adhesion dramatically. He had a great understanding of the process was able to help me through.
Brad
CALots of potential My experience has been a mixed bag. My initial trials with the product were unsuccessful (Possibly user error!). They were done on a rather shiny stainless steel, (likely high in chromium and nickel?), and as of yet I have not had a successful attempt at marking those cleanly with a 55W CO2 laser, with a wide range of speed/power settings. I then tried marking a knife with a "Carbon" stainless steel (probably low in chromium?), and it marked absolutely beautifully. This renewed my hope. I reached out to brilliancelaserinks for help on the shinier steel, and while I received an email back in 2 days, they have not followed up with their help. I feel like the *want* to be really good, but I haven't received the support I need to really make this part of my regular product offering. I want to use this product, and really want to make it work, but as of yet this has not happened. This review could easily be 5 stars if I was able to get some support to help mark this shinier stainless steel. It worked amazing on the lower chromium SS. If I could replicate this easily on the higher one, this product would be incredible.
Chris M
GBGreat product and fast shipping I needed to re-stock my supply of laser etching paint and discovered that the "C" brands price had gone up again. I did a bit of research and discovered this product. It's much less expensive and works great. Very happy I discovered Brilliance.
Joseph McKibbin
GBDO NOT WORK WITH COMPANY !!!!! The product didn't work as described. After requesting a refund and return label i received the runaround. After responding to several emails (10) the company cut off Communications. I have now started a dispute process with PayPal. DO NOT WORK WITH COMPANY !!!!!