James - for SJ & RM Tait
NZBetterMe Wall Pilates & more My meal plans were helpful & you don't have to follow them explicitly. I gave an unrealistic goal so didn't reach it on that date. I am determined to reach it by June, though. Pilates exercise - didn't suit my old body but will continue to try them. Left out the ones that caused pain. 😊 Thank you BetterMe
Alan
GBYou have charged me approximately $150 You have charged me approximately $150. I called to cancel the app because all I want are your workouts no food plans no coaching know anything else. I received a very nice email saying my subscription has been updated. I will receive no more charges, but have full control of the app. I open the app and they want me to start all over again and sign up for a subscription after you told me I didn’t need it. Please advise.
Julie Wallace
GBGreat company, great app, great results & great customer service! Not being a fan of the gym i tried this app at home. It is fantastic and something i am actually doing daily, just 15 minutes. Its easy to follow and if you need help, BetterMe reply quickly. Really want to thank Sierra who has given me amazing customer service :-)
Anna
GBThe BetterMe App! The BetterMe App has not only been very helpful but has also been a great resource for reminders on logging and working out! I’ve only just recently started using this app and it is so easy to navigate and the workouts are fun and not too overwhelming if you are just starting out! I wish everyone else luck on there way of a Better Self!
Lynn Moos
GBThe Very Best Customer Service EVER - NOT EXAGGERATING! Customer service at Better Me is TOP-NOTCH. No robots responding here. No automatic replies that have nothing to do with your question(s). Every reply was professional, courteous, and thorough. Every representative paid close attention to MY questions and responded to MY exact issues, point by point, every time. It took a few messages back and forth until I had my account figured out, but I was never frustrated that the customer service representative wasn't reading carefully or replying thoroughly. Shout-outs to Parker, Jade, Anna & Lucy for their stellar customer service, and a shout-out to Better Me for hiring & training their employees extraordinarily well! Thank you. This is the type of company I would be thrilled to work for and represent. Excellent service everyone!