Alan
GBYou have charged me approximately $150 You have charged me approximately $150. I called to cancel the app because all I want are your workouts no food plans no coaching know anything else. I received a very nice email saying my subscription has been updated. I will receive no more charges, but have full control of the app. I open the app and they want me to start all over again and sign up for a subscription after you told me I didn’t need it. Please advise.
Alex
CYCustomer service is super fast… Customer service is super fast excellent and efficient. I changed my mind about my purchase and they came up with solutions, i did not like them, so the gave me the full refund i requested for. Very polite and professional. Thanks.
Balu Naik
INUnauthorised wallet charges Scammers!!!!! On April 28, I received an email with a discount code for 80% off and began a subscription with 36 AED and payment authorization through my Apple wallet using face recognition from my mobile. Once payment (36.00 AED) is received, begin the onboarding process via the web rather than the mobile app, and unintentionally pick the BetterMe 1-on-1 Coaching Plan. At this point, I hit the back button and chose the skip option, while the money(149.99 AED) was charged automatically without wallet authorization. Please initiate a refund process on this to avoid future delays. Custom Plan #4501SKI3 Case ID: 9105786
Anthony Dickason
GBThis app has made it easier to… This app has made it easier to understand what goes into keeping weight on. It helps formulate an exercise plan that isn't too difficult, but still challenges you to push yourself in order to meet your goals.
customer
CAWent from 80 year old body to 56 year old I joined a year and half ago with seated yoga. I was 78 and although I walked 19-15000 steps a day the rest of my body was seizing up from lack of all over exercising and I have suffered for years with osteoarthritis. I have gone from seated yoga beginner to walking at home from beginner to medium. The difference in my body in that time with scheduled workouts is astronomical! My joints are moving much more freely and I suffer less pain. Motion is lotion they say and this app proves it! My new digital scale tells me my body is that of 56 year old woman. I turned 80 last Dec. the staff are “right there” every time I have any technical questions ( maybe 3-4 times I needed them, showing patience, encouragement and support. I LOVE this app!!! Only negative comment, this is a personal preference, is I wish I had dance app with old time rock and roll music 50’s 60’ thrown in. Thanks BetterMe!