Great Customer Service and Support Unfortunately, due to severe health issues, I was unable to start this program. However, the team at BetterMe was kind, understanding and extremely supportive of my situation. They refunded my full payment with sincere apologies and wished me well. That’s the kind of company with whom you want to do business. Kudos!

Very good product and customer service Very good product and customer service, a company you can trust. We had an issue and they answered within minutes and fix it for us. Really professional.

The company doesn’t cancel your… The company doesn’t cancel your subscription. Even after email was received that confirmed my subscription was cancelled, they just charged me again next month. This is border line fraudulent. I’m jumping through hoops to get them to cancel my subscription. If you subscribe then be prepared to stay on.

Went from 80 year old body to 56 year old I joined a year and half ago with seated yoga. I was 78 and although I walked 19-15000 steps a day the rest of my body was seizing up from lack of all over exercising and I have suffered for years with osteoarthritis. I have gone from seated yoga beginner to walking at home from beginner to medium. The difference in my body in that time with scheduled workouts is astronomical! My joints are moving much more freely and I suffer less pain. Motion is lotion they say and this app proves it! My new digital scale tells me my body is that of 56 year old woman. I turned 80 last Dec. the staff are “right there” every time I have any technical questions ( maybe 3-4 times I needed them, showing patience, encouragement and support. I LOVE this app!!! Only negative comment, this is a personal preference, is I wish I had dance app with old time rock and roll music 50’s 60’ thrown in. Thanks BetterMe!

Unauthorised wallet charges Scammers!!!!! On April 28, I received an email with a discount code for 80% off and began a subscription with 36 AED and payment authorization through my Apple wallet using face recognition from my mobile. Once payment (36.00 AED) is received, begin the onboarding process via the web rather than the mobile app, and unintentionally pick the BetterMe 1-on-1 Coaching Plan. At this point, I hit the back button and chose the skip option, while the money(149.99 AED) was charged automatically without wallet authorization. Please initiate a refund process on this to avoid future delays. Custom Plan #4501SKI3 Case ID: 9105786