Alan
GBYou have charged me approximately $150 You have charged me approximately $150. I called to cancel the app because all I want are your workouts no food plans no coaching know anything else. I received a very nice email saying my subscription has been updated. I will receive no more charges, but have full control of the app. I open the app and they want me to start all over again and sign up for a subscription after you told me I didn’t need it. Please advise.
Mahwash
CAThe company doesn’t cancel your… The company doesn’t cancel your subscription. Even after email was received that confirmed my subscription was cancelled, they just charged me again next month. This is border line fraudulent. I’m jumping through hoops to get them to cancel my subscription. If you subscribe then be prepared to stay on.
Lynn Moos
GBThe Very Best Customer Service EVER - NOT EXAGGERATING! Customer service at Better Me is TOP-NOTCH. No robots responding here. No automatic replies that have nothing to do with your question(s). Every reply was professional, courteous, and thorough. Every representative paid close attention to MY questions and responded to MY exact issues, point by point, every time. It took a few messages back and forth until I had my account figured out, but I was never frustrated that the customer service representative wasn't reading carefully or replying thoroughly. Shout-outs to Parker, Jade, Anna & Lucy for their stellar customer service, and a shout-out to Better Me for hiring & training their employees extraordinarily well! Thank you. This is the type of company I would be thrilled to work for and represent. Excellent service everyone!
Anna
GBThe BetterMe App! The BetterMe App has not only been very helpful but has also been a great resource for reminders on logging and working out! I’ve only just recently started using this app and it is so easy to navigate and the workouts are fun and not too overwhelming if you are just starting out! I wish everyone else luck on there way of a Better Self!
Anthony Dickason
GBThis app has made it easier to… This app has made it easier to understand what goes into keeping weight on. It helps formulate an exercise plan that isn't too difficult, but still challenges you to push yourself in order to meet your goals.