James - for SJ & RM Tait
NZBetterMe Wall Pilates & more My meal plans were helpful & you don't have to follow them explicitly. I gave an unrealistic goal so didn't reach it on that date. I am determined to reach it by June, though. Pilates exercise - didn't suit my old body but will continue to try them. Left out the ones that caused pain. 😊 Thank you BetterMe
Lynn Moos
GBThe Very Best Customer Service EVER - NOT EXAGGERATING! Customer service at Better Me is TOP-NOTCH. No robots responding here. No automatic replies that have nothing to do with your question(s). Every reply was professional, courteous, and thorough. Every representative paid close attention to MY questions and responded to MY exact issues, point by point, every time. It took a few messages back and forth until I had my account figured out, but I was never frustrated that the customer service representative wasn't reading carefully or replying thoroughly. Shout-outs to Parker, Jade, Anna & Lucy for their stellar customer service, and a shout-out to Better Me for hiring & training their employees extraordinarily well! Thank you. This is the type of company I would be thrilled to work for and represent. Excellent service everyone!
Alex
CYCustomer service is super fast… Customer service is super fast excellent and efficient. I changed my mind about my purchase and they came up with solutions, i did not like them, so the gave me the full refund i requested for. Very polite and professional. Thanks.
Mahwash
CAThe company doesn’t cancel your… The company doesn’t cancel your subscription. Even after email was received that confirmed my subscription was cancelled, they just charged me again next month. This is border line fraudulent. I’m jumping through hoops to get them to cancel my subscription. If you subscribe then be prepared to stay on.
Cathi Lane
GBVery challenging workouts Very challenging workouts. Much better than other wall Pilates apps that I've tried. I truly believe I can lose the weight if I follow the program every day.