I finally received a refund I finally received a refund for a purchase I made in error. I requested a refund 2 minutes after I realized there was an extra greater charge. After several emails back and forth with my explanations and their attempts for me to keep the service with a free gift, I received a refund. Thank you 😊

Be more accommodating Enjoyed slowly moving into exercising every day, felt good the first week. Then life happened & no time to exercise. It felt like your time was all there was. Hopeful you changed that. A computerized exercise program could be more accommodating?

BetterMe Wall Pilates & more My meal plans were helpful & you don't have to follow them explicitly. I gave an unrealistic goal so didn't reach it on that date. I am determined to reach it by June, though. Pilates exercise - didn't suit my old body but will continue to try them. Left out the ones that caused pain. 😊 Thank you BetterMe

The Very Best Customer Service EVER - NOT EXAGGERATING! Customer service at Better Me is TOP-NOTCH. No robots responding here. No automatic replies that have nothing to do with your question(s). Every reply was professional, courteous, and thorough. Every representative paid close attention to MY questions and responded to MY exact issues, point by point, every time. It took a few messages back and forth until I had my account figured out, but I was never frustrated that the customer service representative wasn't reading carefully or replying thoroughly. Shout-outs to Parker, Jade, Anna & Lucy for their stellar customer service, and a shout-out to Better Me for hiring & training their employees extraordinarily well! Thank you. This is the type of company I would be thrilled to work for and represent. Excellent service everyone!

I thought I was more disciplined in… I thought I was more disciplined in keeping up with the exercises but I fell short. I did find the exercises useful for an early morning stretch and the calorie tracker was great as well. What caught me by surprise was the ongoing increased price for a monthly charge which I was not aware I signed up for. My original intent was to try the app once and then decide to re-up???