Balu Naik
INUnauthorised wallet charges Scammers!!!!! On April 28, I received an email with a discount code for 80% off and began a subscription with 36 AED and payment authorization through my Apple wallet using face recognition from my mobile. Once payment (36.00 AED) is received, begin the onboarding process via the web rather than the mobile app, and unintentionally pick the BetterMe 1-on-1 Coaching Plan. At this point, I hit the back button and chose the skip option, while the money(149.99 AED) was charged automatically without wallet authorization. Please initiate a refund process on this to avoid future delays. Custom Plan #4501SKI3 Case ID: 9105786
James - for SJ & RM Tait
NZBetterMe Wall Pilates & more My meal plans were helpful & you don't have to follow them explicitly. I gave an unrealistic goal so didn't reach it on that date. I am determined to reach it by June, though. Pilates exercise - didn't suit my old body but will continue to try them. Left out the ones that caused pain. 😊 Thank you BetterMe
Jerry Lesinski
GBI thought I was more disciplined in… I thought I was more disciplined in keeping up with the exercises but I fell short. I did find the exercises useful for an early morning stretch and the calorie tracker was great as well. What caught me by surprise was the ongoing increased price for a monthly charge which I was not aware I signed up for. My original intent was to try the app once and then decide to re-up???
Marc
CAVery good product and customer service Very good product and customer service, a company you can trust. We had an issue and they answered within minutes and fix it for us. Really professional.
Jude
GBBe more accommodating Enjoyed slowly moving into exercising every day, felt good the first week. Then life happened & no time to exercise. It felt like your time was all there was. Hopeful you changed that. A computerized exercise program could be more accommodating?