James - for SJ & RM Tait
NZBetterMe Wall Pilates & more My meal plans were helpful & you don't have to follow them explicitly. I gave an unrealistic goal so didn't reach it on that date. I am determined to reach it by June, though. Pilates exercise - didn't suit my old body but will continue to try them. Left out the ones that caused pain. 😊 Thank you BetterMe
Cathi Lane
GBVery challenging workouts Very challenging workouts. Much better than other wall Pilates apps that I've tried. I truly believe I can lose the weight if I follow the program every day.
Sue
GBGreat Customer Service and Support Unfortunately, due to severe health issues, I was unable to start this program. However, the team at BetterMe was kind, understanding and extremely supportive of my situation. They refunded my full payment with sincere apologies and wished me well. That’s the kind of company with whom you want to do business. Kudos!
Carmen Maldonado
GBI finally received a refund I finally received a refund for a purchase I made in error. I requested a refund 2 minutes after I realized there was an extra greater charge. After several emails back and forth with my explanations and their attempts for me to keep the service with a free gift, I received a refund. Thank you 😊
Lynn Moos
GBThe Very Best Customer Service EVER - NOT EXAGGERATING! Customer service at Better Me is TOP-NOTCH. No robots responding here. No automatic replies that have nothing to do with your question(s). Every reply was professional, courteous, and thorough. Every representative paid close attention to MY questions and responded to MY exact issues, point by point, every time. It took a few messages back and forth until I had my account figured out, but I was never frustrated that the customer service representative wasn't reading carefully or replying thoroughly. Shout-outs to Parker, Jade, Anna & Lucy for their stellar customer service, and a shout-out to Better Me for hiring & training their employees extraordinarily well! Thank you. This is the type of company I would be thrilled to work for and represent. Excellent service everyone!