Anthony Dickason
GBThis app has made it easier to… This app has made it easier to understand what goes into keeping weight on. It helps formulate an exercise plan that isn't too difficult, but still challenges you to push yourself in order to meet your goals.
Lynn Moos
GBThe Very Best Customer Service EVER - NOT EXAGGERATING! Customer service at Better Me is TOP-NOTCH. No robots responding here. No automatic replies that have nothing to do with your question(s). Every reply was professional, courteous, and thorough. Every representative paid close attention to MY questions and responded to MY exact issues, point by point, every time. It took a few messages back and forth until I had my account figured out, but I was never frustrated that the customer service representative wasn't reading carefully or replying thoroughly. Shout-outs to Parker, Jade, Anna & Lucy for their stellar customer service, and a shout-out to Better Me for hiring & training their employees extraordinarily well! Thank you. This is the type of company I would be thrilled to work for and represent. Excellent service everyone!
Julie Wallace
GBGreat company, great app, great results & great customer service! Not being a fan of the gym i tried this app at home. It is fantastic and something i am actually doing daily, just 15 minutes. Its easy to follow and if you need help, BetterMe reply quickly. Really want to thank Sierra who has given me amazing customer service :-)
customer
CAWent from 80 year old body to 56 year old I joined a year and half ago with seated yoga. I was 78 and although I walked 19-15000 steps a day the rest of my body was seizing up from lack of all over exercising and I have suffered for years with osteoarthritis. I have gone from seated yoga beginner to walking at home from beginner to medium. The difference in my body in that time with scheduled workouts is astronomical! My joints are moving much more freely and I suffer less pain. Motion is lotion they say and this app proves it! My new digital scale tells me my body is that of 56 year old woman. I turned 80 last Dec. the staff are “right there” every time I have any technical questions ( maybe 3-4 times I needed them, showing patience, encouragement and support. I LOVE this app!!! Only negative comment, this is a personal preference, is I wish I had dance app with old time rock and roll music 50’s 60’ thrown in. Thanks BetterMe!
Balu Naik
INUnauthorised wallet charges Scammers!!!!! On April 28, I received an email with a discount code for 80% off and began a subscription with 36 AED and payment authorization through my Apple wallet using face recognition from my mobile. Once payment (36.00 AED) is received, begin the onboarding process via the web rather than the mobile app, and unintentionally pick the BetterMe 1-on-1 Coaching Plan. At this point, I hit the back button and chose the skip option, while the money(149.99 AED) was charged automatically without wallet authorization. Please initiate a refund process on this to avoid future delays. Custom Plan #4501SKI3 Case ID: 9105786