I finally received a refund I finally received a refund for a purchase I made in error. I requested a refund 2 minutes after I realized there was an extra greater charge. After several emails back and forth with my explanations and their attempts for me to keep the service with a free gift, I received a refund. Thank you 😊

Starts with old people getting on floor , not always possible I was not aware that a lot of the exercises had to be done on the floor , I thought wall pilates were more standing than laying as a lot 60 + year olds get on the floor they can't get back up at least to start out. The app is fine.

Great Customer Service and Support Unfortunately, due to severe health issues, I was unable to start this program. However, the team at BetterMe was kind, understanding and extremely supportive of my situation. They refunded my full payment with sincere apologies and wished me well. That’s the kind of company with whom you want to do business. Kudos!

The company doesn’t cancel your… The company doesn’t cancel your subscription. Even after email was received that confirmed my subscription was cancelled, they just charged me again next month. This is border line fraudulent. I’m jumping through hoops to get them to cancel my subscription. If you subscribe then be prepared to stay on.

The BetterMe App! The BetterMe App has not only been very helpful but has also been a great resource for reminders on logging and working out! I’ve only just recently started using this app and it is so easy to navigate and the workouts are fun and not too overwhelming if you are just starting out! I wish everyone else luck on there way of a Better Self!