Lynn Moos
GBThe Very Best Customer Service EVER - NOT EXAGGERATING! Customer service at Better Me is TOP-NOTCH. No robots responding here. No automatic replies that have nothing to do with your question(s). Every reply was professional, courteous, and thorough. Every representative paid close attention to MY questions and responded to MY exact issues, point by point, every time. It took a few messages back and forth until I had my account figured out, but I was never frustrated that the customer service representative wasn't reading carefully or replying thoroughly. Shout-outs to Parker, Jade, Anna & Lucy for their stellar customer service, and a shout-out to Better Me for hiring & training their employees extraordinarily well! Thank you. This is the type of company I would be thrilled to work for and represent. Excellent service everyone!
Mahwash
CAThe company doesn’t cancel your… The company doesn’t cancel your subscription. Even after email was received that confirmed my subscription was cancelled, they just charged me again next month. This is border line fraudulent. I’m jumping through hoops to get them to cancel my subscription. If you subscribe then be prepared to stay on.
Jude
GBBe more accommodating Enjoyed slowly moving into exercising every day, felt good the first week. Then life happened & no time to exercise. It felt like your time was all there was. Hopeful you changed that. A computerized exercise program could be more accommodating?
Anna
GBThe BetterMe App! The BetterMe App has not only been very helpful but has also been a great resource for reminders on logging and working out! I’ve only just recently started using this app and it is so easy to navigate and the workouts are fun and not too overwhelming if you are just starting out! I wish everyone else luck on there way of a Better Self!
Lili
BEGood quality content I didn’t end up sticking with this app for long but I recommend everyone to give it a shot. The content is well made and in addition they have very friendly and responsive customer service in case of any issues or questions.