Unauthorised wallet charges Scammers!!!!! On April 28, I received an email with a discount code for 80% off and began a subscription with 36 AED and payment authorization through my Apple wallet using face recognition from my mobile. Once payment (36.00 AED) is received, begin the onboarding process via the web rather than the mobile app, and unintentionally pick the BetterMe 1-on-1 Coaching Plan. At this point, I hit the back button and chose the skip option, while the money(149.99 AED) was charged automatically without wallet authorization. Please initiate a refund process on this to avoid future delays. Custom Plan #4501SKI3 Case ID: 9105786

BetterMe Wall Pilates & more My meal plans were helpful & you don't have to follow them explicitly. I gave an unrealistic goal so didn't reach it on that date. I am determined to reach it by June, though. Pilates exercise - didn't suit my old body but will continue to try them. Left out the ones that caused pain. 😊 Thank you BetterMe

Be more accommodating Enjoyed slowly moving into exercising every day, felt good the first week. Then life happened & no time to exercise. It felt like your time was all there was. Hopeful you changed that. A computerized exercise program could be more accommodating?

Very challenging workouts Very challenging workouts. Much better than other wall Pilates apps that I've tried. I truly believe I can lose the weight if I follow the program every day.

Customer service is super fast… Customer service is super fast excellent and efficient. I changed my mind about my purchase and they came up with solutions, i did not like them, so the gave me the full refund i requested for. Very polite and professional. Thanks.