Customer service is super fast… Customer service is super fast excellent and efficient. I changed my mind about my purchase and they came up with solutions, i did not like them, so the gave me the full refund i requested for. Very polite and professional. Thanks.

You have charged me approximately $150 You have charged me approximately $150. I called to cancel the app because all I want are your workouts no food plans no coaching know anything else. I received a very nice email saying my subscription has been updated. I will receive no more charges, but have full control of the app. I open the app and they want me to start all over again and sign up for a subscription after you told me I didn’t need it. Please advise.

Starts with old people getting on floor , not always possible I was not aware that a lot of the exercises had to be done on the floor , I thought wall pilates were more standing than laying as a lot 60 + year olds get on the floor they can't get back up at least to start out. The app is fine.

Unauthorised wallet charges Scammers!!!!! On April 28, I received an email with a discount code for 80% off and began a subscription with 36 AED and payment authorization through my Apple wallet using face recognition from my mobile. Once payment (36.00 AED) is received, begin the onboarding process via the web rather than the mobile app, and unintentionally pick the BetterMe 1-on-1 Coaching Plan. At this point, I hit the back button and chose the skip option, while the money(149.99 AED) was charged automatically without wallet authorization. Please initiate a refund process on this to avoid future delays. Custom Plan #4501SKI3 Case ID: 9105786

Be more accommodating Enjoyed slowly moving into exercising every day, felt good the first week. Then life happened & no time to exercise. It felt like your time was all there was. Hopeful you changed that. A computerized exercise program could be more accommodating?