Great Customer Service and Support Unfortunately, due to severe health issues, I was unable to start this program. However, the team at BetterMe was kind, understanding and extremely supportive of my situation. They refunded my full payment with sincere apologies and wished me well. That’s the kind of company with whom you want to do business. Kudos!

Unauthorised wallet charges Scammers!!!!! On April 28, I received an email with a discount code for 80% off and began a subscription with 36 AED and payment authorization through my Apple wallet using face recognition from my mobile. Once payment (36.00 AED) is received, begin the onboarding process via the web rather than the mobile app, and unintentionally pick the BetterMe 1-on-1 Coaching Plan. At this point, I hit the back button and chose the skip option, while the money(149.99 AED) was charged automatically without wallet authorization. Please initiate a refund process on this to avoid future delays. Custom Plan #4501SKI3 Case ID: 9105786

BetterMe Wall Pilates & more My meal plans were helpful & you don't have to follow them explicitly. I gave an unrealistic goal so didn't reach it on that date. I am determined to reach it by June, though. Pilates exercise - didn't suit my old body but will continue to try them. Left out the ones that caused pain. 😊 Thank you BetterMe

Starts with old people getting on floor , not always possible I was not aware that a lot of the exercises had to be done on the floor , I thought wall pilates were more standing than laying as a lot 60 + year olds get on the floor they can't get back up at least to start out. The app is fine.

I finally received a refund I finally received a refund for a purchase I made in error. I requested a refund 2 minutes after I realized there was an extra greater charge. After several emails back and forth with my explanations and their attempts for me to keep the service with a free gift, I received a refund. Thank you 😊