Lynn Moos
USThe Very Best Customer Service EVER - NOT EXAGGERATING! Customer service at Better Me is TOP-NOTCH. No robots responding here. No automatic replies that have nothing to do with your question(s). Every reply was professional, courteous, and thorough. Every representative paid close attention to MY questions and responded to MY exact issues, point by point, every time. It took a few messages back and forth until I had my account figured out, but I was never frustrated that the customer service representative wasn't reading carefully or replying thoroughly. Shout-outs to Parker, Jade, Anna & Lucy for their stellar customer service, and a shout-out to Better Me for hiring & training their employees extraordinarily well! Thank you. This is the type of company I would be thrilled to work for and represent. Excellent service everyone!
Mahwash
CAThe company doesn’t cancel your… The company doesn’t cancel your subscription. Even after email was received that confirmed my subscription was cancelled, they just charged me again next month. This is border line fraudulent. I’m jumping through hoops to get them to cancel my subscription. If you subscribe then be prepared to stay on.
customer
CAWent from 80 year old body to 56 year old I joined a year and half ago with seated yoga. I was 78 and although I walked 19-15000 steps a day the rest of my body was seizing up from lack of all over exercising and I have suffered for years with osteoarthritis. I have gone from seated yoga beginner to walking at home from beginner to medium. The difference in my body in that time with scheduled workouts is astronomical! My joints are moving much more freely and I suffer less pain. Motion is lotion they say and this app proves it! My new digital scale tells me my body is that of 56 year old woman. I turned 80 last Dec. the staff are “right there” every time I have any technical questions ( maybe 3-4 times I needed them, showing patience, encouragement and support. I LOVE this app!!! Only negative comment, this is a personal preference, is I wish I had dance app with old time rock and roll music 50’s 60’ thrown in. Thanks BetterMe!
Lili
BEGood quality content I didn’t end up sticking with this app for long but I recommend everyone to give it a shot. The content is well made and in addition they have very friendly and responsive customer service in case of any issues or questions.
Alex
CYCustomer service is super fast… Customer service is super fast excellent and efficient. I changed my mind about my purchase and they came up with solutions, i did not like them, so the gave me the full refund i requested for. Very polite and professional. Thanks.