Fair Price and Great Service. I sent my sketches. They generated drawings the next day for me to approve. There was a delay in shipping due to the holidays, but they kept me informed and notified me when it shipped. The finished product was just as I expected. Good Job Timberplates!

Add-On Order We needed additional timber plates for our project which expanded to include as adjoining pergola, I sent hand drafted drawings which they created cad drawings of, sent me files to confirm dimensions, etc. Everything thing was exact and pricing was great. A few weeks later our order arrived. So easy doing business, we are thrilled !

Great All-Around The Timberplates team did a fantastic job. We had a couple rounds of revisions to fine tune the custom brackets we needed. They were quick to make the changes and send drawings to confirm. Production speed was also fast. Great experience all around and a great product. Excited to get our brackets installed.

All the items I ordered came quickly All the items I ordered came quickly. I was able to connect on line and get answers about the products before I ordered. I will say that the specifications on the web site were incorrect but the online chat allowed me to get the required clarification. I hope you do change the specifications on-line for future buyers.

Custom orders done fast! I needed a custom order so I called Timberplates and spoke to an actual person :). She confirmed what I was requesting and by the end of the day I had an email with CAD renderings of what I asked for. A few adjustments later and they were being manufactured. Best of all, the custom plates were actually cheaper since I had some material removed and it is based on weight. They were shipped in about 5 days and I received the beautiful Timberplates. They look fantastic and are well built. Thank You!