Poor customer service Poor customer service. The sales agent Manny Jauriqui was nice, at first, but when things got ugly, he started ignoring my calls. Totally unprofessional. I tried to backout of the deal, and I explained my situation to their "preferred" lender. I told them that purchasing a home could cause me financial difficulties down the road, but ultimately, they still deemed that I'm financially "qualified". They refused to return my 1K deposit. So they made a quick easy 1K out of me! Overall, BUYER BEWARE.

Poor Communication Poor communication during entire process. Buyer walk through, we pointed out issues & they were ignored. We closed & the house still did not have the touch ups completed. Sales guy, kept calling us to come in before we signed, promising to keep us up to date with the process but only heard from him 3 times during the entire building process & heard nothing from him on closing/ after closing. At closing we weren’t even told where we could find our mailbox, had to just figure it out. If I could back, I would choose a different builder that treats its customers better, not just baits you in to complete the sale & then ignore you & your concerns the whole time. Wouldn’t recommend, do your research on these builders. There is plenty of builders who have much better reputation.

Carols been great Carols been great, work orders are slow nobody picks up there phone. The house we purchased has scuffs and patches not painted properly. Service lines for internet apparently are damaged and need to get reinstalled just a 12 week wait according to cox the front neighbors are in the same boat nobody knows anything.

Terrible on warranty claims Everything went well buying the house. Excellent team work everyone did since day 1. But everyone disappeared not returning calls. no answers about a warranty claim. No one showed to fix the problems or schedule something. Terrible on that area warranty claims

Lennar denied me the loan and after 30… Lennar denied me the loan and after 30 days I am still waiting for my downpayment back . The vendor never give me an accurate answer about my refund, the only answer I receive is “you have to wait and I can’t do anything else”….. this situation is abusive they are taking my money to continue working on their constructions and avoiding me about where is my money and when I am going to receive my refund ! Today I am still waiting for an answer about where is my money !!! 08.19.23