Poor Communication Poor communication during entire process. Buyer walk through, we pointed out issues & they were ignored. We closed & the house still did not have the touch ups completed. Sales guy, kept calling us to come in before we signed, promising to keep us up to date with the process but only heard from him 3 times during the entire building process & heard nothing from him on closing/ after closing. At closing we weren’t even told where we could find our mailbox, had to just figure it out. If I could back, I would choose a different builder that treats its customers better, not just baits you in to complete the sale & then ignore you & your concerns the whole time. Wouldn’t recommend, do your research on these builders. There is plenty of builders who have much better reputation.

Superior experience Thomas made my first time home buying process very easy with LGI homes. Very professional, dependable, and timely in responses to questions. I couldn’t have been happier with LGI’s processes and closing cost assistance. My closing was ready in nearly only 2 weeks from the date of the first viewing of the property! Highly recommended!

Contruction is good but no internet for weeks The actual structure of townhouse is fine. Granite counters, stainless appliances. Bedrooms are tiny but nice as a starter home. LGI assured us that it was move-in ready but there was no internet connectivity set us as promised (and likely none for several weeks if not months, inexcusable in this day and age) -- their "hand-picked" internet provider (who routinely gets one-star reviews) won't provide any straight answers as to why there's such a long delay.

LGI delivers on their promises! My LGI team delivered on their promises! My sales person (Lexie) walked me through the entire purchase process and was there to support me every step of the way. My loan officer (Rachel) made me feel comfortable when discussing the bumps and bruises in my credit report. She also explained every step of the financial process from start to finish. Even my builder (Johnathan) went above and beyond the call of duty to make sure my house met my standards and likings both before and after closing. This is my third time purchasing a home and this team by far was the most memorable team to work with. I will forever be a fan of LGI Hones.

Initial Movein Initially, lack of responsiveness to things being identified as issues during construction. Sit construction mgr, Ryan made aware was timely and vey professional in getting things addressed. Still missing rear BR window screen, screen for sliding glass door and multiple areas of paint on siding right front, condensate line needs caulking around siding. Thanks, Marty Piepoli