They respond! I remember talking to Kathleen young.helped me get settled quickly even though you’re in Texas and iam in Hawaii.

Easy to talk to on the phone Easy to talk to on the phone, very informative and honest upfront with their services. Unlike my previous home insurance provider

Shady Business Tactics Never did business with them, but their "sales" tactics are shady. They send letters making it look like they are affiliated with your mortgage company and this is something you have to do. They even send 2nd, 3rd, and final notice letters with the different colored envelopes. I could see how some people would easily fall for this. I'm trying to find out who to report their business practices to.

I haven't had to use the home warranty… I haven't had to use the home warranty yet, but the process of signing up was user-friendly.

Need assistance I call Saturday talk to after hours person who said it would take o e to two days for a contact. By Tuesday no one had called me back. I called and Saturday after hour person never made a claim. Tuesday the person I did talk to stated they would try to find someone. It is Thursday and no call back of any kind. I need my washer fixed. I have family who are disabled and require washing daily.