American Home Protect LLC

3460 Lotus Dr #150, 75075, Plano, United States
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2.80
Based on 20 Reviews

5

35.00%

4

0.00%

3

5.00%

2

30.00%

1

30.00%
About American Home Protect LLC

American Home Protect is a home service provider offering a Premier home warranty that includes handyman services to keep your home protected and maintained.

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Bro Johnson
GB

Mail Scammers Business repeatedly mails solicitations to my home under a false name. No one by the name of ************************* lives at this address. I've called this business and asked that I be removed from mailings without success. The letters continue. I want this business to stop sending letters to my home. I have request the company stop sending me all advertising and contact, including their predatory mailers. After a year the letters keep coming. Calling the company again results in their employees talking back and refusing to provide real acknowledgement that you've been added to their DNC.

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Patrick
GB

Deception From the Very Start I've never signed-up for this company's offerings, and never will. American Home Protect uses deception as their leading business practice. Over the past 3 years, and as recently as this past February, 2024, I have received numerous misleading mail pieces from them, claiming in urgent language that my home warranty is about to expire. With my mortgage company's name printed in bold letters at the head of these mailings, it looks like each notice is an urgent warning from my lender. So, naturally, one would be concerned upon receiving such a letter. But I have never had a home warranty (first warning of a scam); and the printed lender's name is not the name of my current lender (second sign of a scam in progress). Well over a year ago, I wrote to American Home Protect, requesting that they cease sending me these fraudulent notifications, yet their threatening notices still appear in my mail. Just read all the other, similar complaints about this company's misleading business practices. There are over 200 complaints filed against them at the Better Business Bureau, alone. One would have to be something of a "dim bulb" to fall for this company's misleading solicitations. Clearly, that's what it is counting on to drum-up new business. Don't succumb to their ruse! A company which employs deception from the get-go is going to get the better of you, in the end.

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Jordan
GB

Easy to talk to on the phone Easy to talk to on the phone, very informative and honest upfront with their services. Unlike my previous home insurance provider

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SLP
GB

Unsatisfied I was told that if anything went wrong in the future it would be covered- wrong! Apparently that is only half true since there’s a gray area around something that’s “preexisting” even though a professional said it wasn’t.

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ROGER
GB

I was the phone for almost an hour I was the phone for almost an hour. One issue is in claim process. My question about our water heater had me being shuffed to different agents and a hold time of more than 49 minutes. I am waiting on a call back for the water heater question.

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