They do not pay Vendor Invoices! We are a 36 year old Appliance Repair company in the Scottsdale AZ market. We have completed service calls for American Home Protect and they have not paid our invoices. As a small business, we do work for these companies in good faith. They finally paid the invoice, but did not pay the late fee that should have been paid since they were 6 months or longer past due. I would not recommend doing business with them in a vendor capacity

Disliked that I had to call the company… Disliked that I had to call the company to find out the status and to find out NO technician could come to my home in Yuma to fix my washing machine. However, did like the reimbursement of $500 for a new washer.

I received a bogus bill in monetary… I received a bogus bill in monetary check envelope. It says I purchased a warranty from them and I never did. It says it will lapse in 10 days. They are liars and a fraudulent company. And I’m happy to add to the number of complaints against these lying devils. I hope they are found criminally culpable and receive jail time for fraud.

Deception From the Very Start I've never signed-up for this company's offerings, and never will. American Home Protect uses deception as their leading business practice. Over the past 3 years, and as recently as this past February, 2024, I have received numerous misleading mail pieces from them, claiming in urgent language that my home warranty is about to expire. With my mortgage company's name printed in bold letters at the head of these mailings, it looks like each notice is an urgent warning from my lender. So, naturally, one would be concerned upon receiving such a letter. But I have never had a home warranty (first warning of a scam); and the printed lender's name is not the name of my current lender (second sign of a scam in progress). Well over a year ago, I wrote to American Home Protect, requesting that they cease sending me these fraudulent notifications, yet their threatening notices still appear in my mail. Just read all the other, similar complaints about this company's misleading business practices. There are over 200 complaints filed against them at the Better Business Bureau, alone. One would have to be something of a "dim bulb" to fall for this company's misleading solicitations. Clearly, that's what it is counting on to drum-up new business. Don't succumb to their ruse! A company which employs deception from the get-go is going to get the better of you, in the end.

Hard to file clain Hard to file clain. Too many separate divisions won't send policy or information card. I'm looking at a new carrier