I haven't had to use the home warranty… I haven't had to use the home warranty yet, but the process of signing up was user-friendly.

This is absolutely the best home… This is absolutely the best home warranty company that I’ve worked with. All of the staff I’ve spoke with have been very helpful.

Need assistance I call Saturday talk to after hours person who said it would take o e to two days for a contact. By Tuesday no one had called me back. I called and Saturday after hour person never made a claim. Tuesday the person I did talk to stated they would try to find someone. It is Thursday and no call back of any kind. I need my washer fixed. I have family who are disabled and require washing daily.

Hard to file clain Hard to file clain. Too many separate divisions won't send policy or information card. I'm looking at a new carrier

Non responsive I needed to file a claim and have someone come out to check my AC. I called AHP and was advised they would have someone contact me to come out. This was in early July, I've not heard from a contractor or the company. I'm also unable to get written documentation on my policy.