It matters who you talk to! I recently was in the market for an outdoor fireplace, and was overwhelmed by all the options, and how to find the best quality and price. I contacted AMS as part of a wide search for answers, and ended up speaking to Andrew - he took me through all the options, guided me to the better products and showed me how to compare them. After several days of questions and answers, I ended up with a short list of 3 models, and he helped me make the right decision for our home. He also helped me get the best price and value, by simplifying the decision-making process. I'd recommend AMS solely on the experience I had with Andrew.

This was one of the best online… This was one of the best online transaction experiences I have ever had. AMS is VERY professional. I don’t usually order such expensive things online, but their prices were very good and they thru in a pizza oven I have quickly become a loyal customer.

Lost order demonstrated great customer service My order got "lost" and I called to try and confirm the status. The people at AMS were so responsive to my problem and kept me informed of their actions on a regular basis. The fact that I continually heard back from them until the product showed up at my house kept me from panicking about the order. Very appreciative of the customer service I received

When customer service is important... When customer service, knowledgable staff and response time is important, choose AMS. I live in Washington State and have been trying to find a mantel for weeks. After exhausting ALL local options, I stumbled across AMS. I found the staff to be knowledgeable, friendly, and extremely quick to respond. Both Isaac and Brandon answered all my questions, came up with a timely shipping option, and took the time to contact the manufacturer for me. I have spoken to many many distributers in the past few weeks, none were as helpful or as quick to respond. Great buying experience!

I was so happy to find your website I was so happy to find your website! We had a backordered component that would have held up the completion of our project. We had already waited 8 weeks for the component and were being told that it would be at least another 6 weeks. You had it in stock and it was delivered within a week. You will know be our distributor of choice for further purchases.