This was a great company to work with This was a great company to work with. They responded to me immediately. Once I sent them a picture of my existing fireplace with dimensions, I was sent pictures of great options for a gas log. Within a couple of days I had a beautiful gas log which we now enjoy nearly every night. I highly recommend them.

Great people with excellent experience Great people with excellent experience. I had to take a day to wait for fire pit that was supposed to be delivered and installed. Then another day for install in which only 1 guy showed and together moved 400 lbs to back yard. He was a great employee as were all I got to meet. Thanks I am completely satisfied with service and quality joe

Lost order demonstrated great customer service My order got "lost" and I called to try and confirm the status. The people at AMS were so responsive to my problem and kept me informed of their actions on a regular basis. The fact that I continually heard back from them until the product showed up at my house kept me from panicking about the order. Very appreciative of the customer service I received

AMS Fireplace cares AMS Fireplace cares about your satisfaction. There are lots of sites out there with similar products, but whenever I work with the AMS team, they show just how much they care about your needs. The staff are very knowledgeable, kind and helpful. I definitely recommend shopping here!

There was an issue with Amazon and… There was an issue with Amazon and shipping but Anthony at AMS took care of it and made sure my item was ordered and shipped out to me. Thanks.