
Philip
ESThank you for transforming my basement. Thank you all at Tapco HomeDry for a first class job to my basement in London. My property has been completely transformed and I can´t wait to start fitting out my new studio. Excellent service from start to finish and regular updates made my part so much easier. I wouldn't hesitate to recommend this company to anyone who needs their basement damp proofed and converted into new rooms.

AR
GBDo not believe their guarantee Do not believe their guarantee - its a fiction. They completed work on a property I am buying 17 years ago. It has failed (as determined by their own surveyor, that I had to pay for the privalage of inspecting the obviously damp walls), but they refuse to honour the 20 year guarantee because they cant find the original paperwork. I have a copy of the guarantee, but without their copy, they refuse to honour it.

Paul Bishop
GBAll round positive experience The teams were polite, helpful, and efficient at all works involved. We had a significant amount of plaster taken off the walls and the team did all they could to keep the dust down, even putting up a clever improvised air lock in place to protect the kitchen/food prep area. Following payment, the paperwork and guarantees were forwarded almost immediately. I guess having been in this work industry for nearly 40 years they do know their business inside out and we felt we were in safe hands.

customer
GBRecent basement survey We recently used Tapco to survey the damp basement of a property we intended to buy. Jason, the surveyor went out of his way to accommodate our time scale, was excellent at community and we found him to be very professional and helpful throughout. His report and information was clear and easy to understand and we would have certainly used them to do the work, had the purchase gone through. The office team were also quick to pick up the telephone and pass on messages .We highly recommend this company and will use them again next time.

Anon
GBGreat experience from Garry the… Great experience from Garry the surveyor who came out to do the initial survey and gave us plenty of advise on how to take care of the property. He also came back a second time at our request because we thought there was further damp in the house but there wasn't! Garry still showed up and gave us some fantastic tips to identify and also future proof the house from damp!