Satisfactory I got off to a little bit of a rough start with support as I felt communications were repetitive and ETAs were not given so I had no idea when I should expect a reply. The process moved along quicker when the distributor I purchased from (LDS Prepper) got involved. The issue was ultimately resolved and a replacement for the defective unit sent in a timely fashion.

Very difficult to set up a purchase… Very difficult to set up a purchase with payment options. Seems like the company would be able to take time like Veterinary clinics do with Care Credit to help the customer purchase the product without a run around. The CSR was pleasant but had no option for helping me. Still want to purchase the product.

Quick and Easy Resolution I contacted Mango due to a Power Station that would not turn on. Joe at Mango arranged for a replacement, which was received. I noticed errors when fully charging the battery via solar. I reached back out to Joe, who remotely updated the firmware on my unit. The new unit is working good now, error free. The troubleshooting process was easy, and the issues were quick to resolve.

Request for I information I spoke with Dave about getting an estimate of the equipment etc. I would need to partially power my home during an outage. He sent a form I needed to complete/ I returned the form with necessary information and am awaiting feedback.

just received my mango E this week ! just received my mango E this week ! After a lot of research mangopower caught my eye. Good type of battery, after 6000 charges still 70% cappacity, long 5 years warranty time, etc. Now in august 2023 according to my research the best there is for your money. But at that time I found them they were only still in USA. Contacted them turned out they were coming to Europe. I waited until they opened in Germany and got a great promotional offer from them. Definitely couldn't say no to that. I was helped very well by their customer service. Special thanks again to Vevina from customer service. So far a great experience..