Setup configuration There were 2 sets of install configurations, I (we) didn't realize the set explaining the connect in parallel then series was the correct one. Not the connect all in series didn't work. And the pictorial diagram I feel didn't explain the setup accurately, what looked like 2 'Y' connectors looked like a center hub with wires and plugs to connect the cables in series. Should of had the pictures of the 'Y' connectors in place of the drawing. Now correctly connected, we're only getting almost 550 Watts of input power, are we supposed to be getting a higher input? we haven't built the 2x4 stands yet, could that also be a factor in why we aren't reaching peak wattage? the solar panels do 'dip' a little, so they need the 'backbone' support to lay flat for optimal photo voltaic reception.

David was very helpful on the phone and… David was very helpful on the phone and in a follow-up email. He took the time to consider my situation and provide a thoughtful answer

Easy to carry around despite its 100lb weight I was delighted that it includes wheels and a luggage-type extending handle, as the unit weighs in at 100 lbs (45.5kg). It’s a beast to move around, and although it is portable, you won’t be tossing it around like carry-on luggage, or at least not with my back. The weight is low to the ground, so moving around on a solid surface is relatively easy.

Very difficult to set up a purchase… Very difficult to set up a purchase with payment options. Seems like the company would be able to take time like Veterinary clinics do with Care Credit to help the customer purchase the product without a run around. The CSR was pleasant but had no option for helping me. Still want to purchase the product.

Horrible company. Worse customer service I bought a $40,000 mango power m system with 40kwh of storage. They have apparently one employee named David. I knew I shouldn’t have bought a system from a company less than 2 years old. But anyways they haven’t helped me at all with the multiple issues I have. Can’t see one of the inverters in the app. Things trip when ac charging. I even made an appointment for a phone call with the technical team and they didn’t call