Satisfactory I got off to a little bit of a rough start with support as I felt communications were repetitive and ETAs were not given so I had no idea when I should expect a reply. The process moved along quicker when the distributor I purchased from (LDS Prepper) got involved. The issue was ultimately resolved and a replacement for the defective unit sent in a timely fashion.

Mango Power E problem resolution. Professionalism, knowledge and Great Customer Service provided by Ms Vevina was wonderful. She did on line trouble shooting on my device, in no time I returned my device and had the new replacement delivered to my home!! Thank You Vevina for all the help and immediate resolution! Very much Appreciated.

Request for I information I spoke with Dave about getting an estimate of the equipment etc. I would need to partially power my home during an outage. He sent a form I needed to complete/ I returned the form with necessary information and am awaiting feedback.

David was very helpful on the phone and… David was very helpful on the phone and in a follow-up email. He took the time to consider my situation and provide a thoughtful answer

happy to report that I have received the Power E I am happy to report that I have received the Power E and that the solar panels are scheduled to arrive on Monday. Despite the shipping issues, understandable, since we full time RVers and our shipping and billing are separate addresses, I am very excited to have the base unit and I am looking forward to seeing how we can improve our off grid living experiences with your product. Thus far it is functioning impressively. An unboxing video, along with a thorough product review will follow once I have received the panels and had some time to test them out. Thank you for developing what appears to be an excellent product and a game changer for efficient living off grid, even in larger rigs!