Alva Christopher
GBEasy to carry around despite its 100lb weight I was delighted that it includes wheels and a luggage-type extending handle, as the unit weighs in at 100 lbs (45.5kg). It’s a beast to move around, and although it is portable, you won’t be tossing it around like carry-on luggage, or at least not with my back. The weight is low to the ground, so moving around on a solid surface is relatively easy.
Judy
GBI called Mango customer support first. I called Mango customer support first. They took my order number, email address, and phone number - and said they would verify my purchase and get back with me via email. My units had come without the power cords to plug into the wall outlet - to charge as needed. Customer service came through. They got the cords to me. I’m very happy about that. They were also good at communicating via email.
Spence
GBQuick and Easy Resolution I contacted Mango due to a Power Station that would not turn on. Joe at Mango arranged for a replacement, which was received. I noticed errors when fully charging the battery via solar. I reached back out to Joe, who remotely updated the firmware on my unit. The new unit is working good now, error free. The troubleshooting process was easy, and the issues were quick to resolve.
Booy Rosten
ALThe Mango Power E power station also… The Mango Power E power station also has a "BACKUP" mode, which will automatically switch from mains to battery power in the event of a power outage. I like this mode of it very much. For this reason, I am looking forward to having it in my office.
John W
GBDavid was very helpful on the phone and… David was very helpful on the phone and in a follow-up email. He took the time to consider my situation and provide a thoughtful answer