David was very helpful on the phone and… David was very helpful on the phone and in a follow-up email. He took the time to consider my situation and provide a thoughtful answer

good serice He was patient with me, staying on with me while I tried different things, after he suggested things. I was glad it was a real person & not AI. There was follow up today after our chat last night.

Quick and Easy Resolution I contacted Mango due to a Power Station that would not turn on. Joe at Mango arranged for a replacement, which was received. I noticed errors when fully charging the battery via solar. I reached back out to Joe, who remotely updated the firmware on my unit. The new unit is working good now, error free. The troubleshooting process was easy, and the issues were quick to resolve.

Easy to carry around despite its 100lb weight I was delighted that it includes wheels and a luggage-type extending handle, as the unit weighs in at 100 lbs (45.5kg). It’s a beast to move around, and although it is portable, you won’t be tossing it around like carry-on luggage, or at least not with my back. The weight is low to the ground, so moving around on a solid surface is relatively easy.

choosing between Union and E units at… choosing between Union and E units at the very start of the company start up was clumsy at best since the pros and cons of each were vague. Since it has now cleared up with precise descriptions the choice could have been wiser. The one possible strong point for Union is its ability to be wired into the home for total house backup, at some expense. By contrast E offers that too and with some more advantages.