Massive capacity back up my whole house This is a mature home backup package that can be connected to the household circuit, apparently serving as an alternative to the Bluetti EP500 and EcoFlow Delta Pro. I'm slowly falling in love with it.

David was very helpful on the phone and… David was very helpful on the phone and in a follow-up email. He took the time to consider my situation and provide a thoughtful answer

I called Mango customer support first. I called Mango customer support first. They took my order number, email address, and phone number - and said they would verify my purchase and get back with me via email. My units had come without the power cords to plug into the wall outlet - to charge as needed. Customer service came through. They got the cords to me. I’m very happy about that. They were also good at communicating via email.

happy to report that I have received the Power E I am happy to report that I have received the Power E and that the solar panels are scheduled to arrive on Monday. Despite the shipping issues, understandable, since we full time RVers and our shipping and billing are separate addresses, I am very excited to have the base unit and I am looking forward to seeing how we can improve our off grid living experiences with your product. Thus far it is functioning impressively. An unboxing video, along with a thorough product review will follow once I have received the panels and had some time to test them out. Thank you for developing what appears to be an excellent product and a game changer for efficient living off grid, even in larger rigs!

So far customer service has answered… So far customer service has answered all of the questions I have asked. They sims to be there with the support needed. Thanks.