Very difficult to set up a purchase… Very difficult to set up a purchase with payment options. Seems like the company would be able to take time like Veterinary clinics do with Care Credit to help the customer purchase the product without a run around. The CSR was pleasant but had no option for helping me. Still want to purchase the product.

Massive capacity back up my whole house This is a mature home backup package that can be connected to the household circuit, apparently serving as an alternative to the Bluetti EP500 and EcoFlow Delta Pro. I'm slowly falling in love with it.

So far customer service has answered… So far customer service has answered all of the questions I have asked. They sims to be there with the support needed. Thanks.

happy to report that I have received the Power E I am happy to report that I have received the Power E and that the solar panels are scheduled to arrive on Monday. Despite the shipping issues, understandable, since we full time RVers and our shipping and billing are separate addresses, I am very excited to have the base unit and I am looking forward to seeing how we can improve our off grid living experiences with your product. Thus far it is functioning impressively. An unboxing video, along with a thorough product review will follow once I have received the panels and had some time to test them out. Thank you for developing what appears to be an excellent product and a game changer for efficient living off grid, even in larger rigs!

choosing between Union and E units at… choosing between Union and E units at the very start of the company start up was clumsy at best since the pros and cons of each were vague. Since it has now cleared up with precise descriptions the choice could have been wiser. The one possible strong point for Union is its ability to be wired into the home for total house backup, at some expense. By contrast E offers that too and with some more advantages.