Business during COVID Placed a simple $405 order, including roughly $170 expedited shipping, for IPE samples to be sent to my construction site. Several weeks later - - nothing. No materials, no response from email customer service. LONG waits on the phone trying to track the order. Customer service telling me they will "speak to a supervisor and call me back"...No return call. I will apparently need to contact my credit card, claim fraud and dispute the charge. Just the worst company - massive waste of time.. 12/7/2020 I was contacted twice soon after posting this review, which I really appreciate. The emails were apologetic, blunt and honest. Apparently this company has been especially hard hit by COVID and shortages, both labor and lumber. I've been offered help and will update as this progresses. I'm under the gun on an expensive project and am hopeful.

First order First order, found an interesting piece of exotic lumber via their Instagram post. It was still available online. Company shipped it quickly and efficiently. Item arrived from CA to FL within 2 working days and it looks even better than the posted pictures. Can't wait to work with it and come back to order something else. Thanks, Advantage Lumber! Christine

Ridiculously high prices here Inflation is bad enough now days but...a $1600 set up fee for a 4ft long Ipe dowel 2" in diameter is just stupid. What a rip off! I wouldn't recommend this company if your looking for an honest value.

Bill Cummings with Advantage Lumber has… Bill Cummings with Advantage Lumber has helped us on our current project tremendously. We build year round and it’s been very nice to start working with Advantage Lumber lately. Great service on all levels. Jason Bower Myrtle Beach, SC

I thought this was going to be a good…but it. Was the worst!!! I thought this was going to be a good experience. They shipped my order too early, and then had it sit in a warehouse in Jacksonville for over 6 weeks. When they finally shipped it to my house, my installer said it was dry, warped, discolored, and in such bad shape he would not accept the delivery. It was sent back to Advantage and they charged me 7000 dollars for shipping and restocking. I am disputing this amount with my credit card company, American Express. I would not use them and if you want to call me I will share my experience with you. 305-803-7528.