Dock Shop - Myrtle Beach 843-424-3826
GBBill Cummings with Advantage Lumber has… Bill Cummings with Advantage Lumber has helped us on our current project tremendously. We build year round and it’s been very nice to start working with Advantage Lumber lately. Great service on all levels. Jason Bower Myrtle Beach, SC
Dave
GBGood and Bad - BLACK ipe Good and Bad. We had a large shipment and everything went great with zero waste or issues. The next order to finish the project was about half the size and maybe 25% was unusable mainly due to color as IPE was BLACK, and way outside the normal variation we typically see and way outside color of other 90% of the job. Totally understand it is a natural product, not our first project over last 20 years of construction! They are not helping , so having to order some wood to finish from somewhere else. Seal and Heidi Klum looked beautiful together, but Black wood next to light not so pretty.
Douglass
GBI thought this was going to be a good…but it. Was the worst!!! I thought this was going to be a good experience. They shipped my order too early, and then had it sit in a warehouse in Jacksonville for over 6 weeks. When they finally shipped it to my house, my installer said it was dry, warped, discolored, and in such bad shape he would not accept the delivery. It was sent back to Advantage and they charged me 7000 dollars for shipping and restocking. I am disputing this amount with my credit card company, American Express. I would not use them and if you want to call me I will share my experience with you. 305-803-7528.
G & A Fine Wood Working Interi
GBUpdate! Cumaru Deck Replacement Process Company Name: G&A Fine WoodWorking Interiors, Inc. Customers Since: 2017 I just wanted to give a big thank you to the Advantage Lumber Sales team and a huge thanks to Edgar for helping us through this process. We've been a customer for years now and whats really helped that I've noticed is there customer service. Being able to work one on one with your vendor that places customer service at the front just makes everything at Advantage Lumber a smooth process and a store that stays true there word. As mentioned down below, we had issues with the material and Advantage Lumber sent out an employee, Edgar, to look at the deck and survey. I would like to share my thanks to Advantage for sending an expert and Edgar for assessing the area and answering all the questions we had. I appreciate you getting the process going and approved to be able to start the rebuild. Thank you for staying true to your word, we were able to get all needed material so the warp/break does not occur again. We opted in getting the 5/4x6 Cumaru to avoid an future issue that would cause warping or breaking of any sort. On top of the full length of cumaru needed we will be getting the wood plugs and top varnish. (Back-Story) -This past July of 2023 we placed in order for Cumaru Decking of 1,800' LF and were recommended by our sales rep to go for the 1x6 PLUS material. We had doubts on the thickness since we always purchase 5/4x6, we were assured that it wouldn't be an issue. It would later be installed and within a few months of installation the deck lifted and started to warp. We were told if issues arose that it could be sorted out and fixed at a later time. - Again thank you for making the process of getting an issue resolved from start to finish. Defiantly will be sharing my story to others of why choose Advantage Lumber! Best Customer Service on the west coast.
Ron Whitney
GBPeople make the difference People make the difference, the gal in the office and the gentleman in the warehouse couldn't have been more helpful or accommodating and friendly. Will be back first certain. Received the free t-shirt, thank you.