Consumer
GBThe finish on my new Sigma home is…outstanding I am delighted with my new Sigma home; everyone involved in my move could not have been more helpful. As the development is still in build mode, I am supposedly living on a building site but the current building work is screened off and everything is kept as tidy and clean as possible. The site managers and other site staff are very friendly and will do anything to make life easier. The design and build quality of the house are excellent with many little finishing touches and a consistent use of high quality materials. If you’re looking for a new build house then I can thoroughly recommend Sigma.
Mrs sue finch
GBCheck before you sign. Good design and fittings of a reasonable spec. but heating system too complex. Mainly used sub-contractors with consequent poor attention to detail for carpentry, electrics and plumbing. Poor customer service with excessive waits to attend to snagging issues.
Mrs Sarah Boniface
GBAfter sales service I have just purchased a 2 year old Sigma House. I needed to match up the worktop in the kitchen and therefore contacted their head office. The lady I spoke to was most helpful and gave me the relevant information immediately.
Heinz Peter Kammerling
GBWe are very happy with the Sigma Home… We are very happy with the Sigma Home that we now have. However, there were a number of issues that arose once we moved in - snagging - the bulk of which have now been sorted. It would have been better had these basic issues been sorted before we moved in as most of them were to do with either not finishing off properly or not even properly installed. Sigma could save itself a lot of extra work is this was dealt with at the build stage!
P Lane
GBConcerned that my property is crumbling after 16 months due to the weather The mortar on our front path has begun to crumble within 16 months of us living here. Sigma asked the groundworkers who laid it to check the quality of the mortar and they said it was not defective. Sigma concluded "this will have only been caused by the weather and so this is not a defect". With that verdict, Sigma will not fix it under our two year warranty. Well laid patio pointing should last a decade. Sigma claim to put an "emphasis on quality" and a "commitment to customer satisfaction" but that does not match my experience. Now I'm worried what other parts of my property will crumble and fall apart due to "the weather".