Tilly
GBHighly recommend We moved into our lovely Sigma home in December. The sales team, in particular David, were really helpful guiding us through the buying process. Post move, the customer care has been exceptional. Abbey, the customer care co-ordinator, Mark, the site foreman, & Brian, the site manager, have been really responsive & efficient. Excellent customer service throughout. Highly recommended.
Consumer
GBThe finish on my new Sigma home is…outstanding I am delighted with my new Sigma home; everyone involved in my move could not have been more helpful. As the development is still in build mode, I am supposedly living on a building site but the current building work is screened off and everything is kept as tidy and clean as possible. The site managers and other site staff are very friendly and will do anything to make life easier. The design and build quality of the house are excellent with many little finishing touches and a consistent use of high quality materials. If you’re looking for a new build house then I can thoroughly recommend Sigma.
Sheila Ponsford
GBWe moved into our new Sigma home nearly… We moved into our new Sigma home nearly a year ago and it has been one of the worst experiences of my life. Despite a five-month delay the house was by no means completed. The standard of workmanship, particularly carpentry was rough and slipshod. The site manager admitted that a lot of work remained to be done and that the house had not been finished to an acceptable standard. Some of the more straightforward faults and omissions were addressed by the site manager in the short time that work was still ongoing on the site Unfortunately much remained to be done, some jobs could not be tackled until more fundamental problems had been resolved. Sigma's lack of organisation meant that tradesmen had wasted journeys and made the whole process more stressful, time consuming and inconvenient. Our house did not get finished to a proper standard. The workmanship was in some cases no better the second time. Pieces of wood were patched into skirting boards and painted over. Efforts were made to improve the appearance of this work but the joins are still obvious. Issues were certainly addressed but in some cases the manner in which they addressed was far from satisfactory. I understand that Sigma had problems finding tradesmen when our house was being built and I know that some of the earlier houses in the development were finished to a higher standard but our new Sigma home has been a dreadful disappointment
Dominic P
GBMy parents bought a Sigma home My parents bought a Sigma home. Completion was around six months late. When they moved in house was unfinished. They have tackled all the snags but has been down to my elderly parents to spot snags and get them done, often after a lot of feet dragging from Sigma and back and forth. Based on my experience I would avoid buying a home off plan if you can. Maybe Sigma no worse than anyone else but it was very stressful. Positives are location, design and general layout of development which is nice. Workmanship on finish was sadly lacking. Kitchen cheap with moulding on doors already failing. Same experience for most in the development.
Peter Davey
GBGreat quality house builders Great quality house builders and although we had a few teethng problems as you would expect, Sigma's after sales assistance has been first class.