P Lane
GBConcerned that my property is crumbling after 16 months due to the weather The mortar on our front path has begun to crumble within 16 months of us living here. Sigma asked the groundworkers who laid it to check the quality of the mortar and they said it was not defective. Sigma concluded "this will have only been caused by the weather and so this is not a defect". With that verdict, Sigma will not fix it under our two year warranty. Well laid patio pointing should last a decade. Sigma claim to put an "emphasis on quality" and a "commitment to customer satisfaction" but that does not match my experience. Now I'm worried what other parts of my property will crumble and fall apart due to "the weather".
B. Shears
GBNice company to do business with David and Katie had so much patience. We are selling our house to fund our new home and in todays turbulent market they were understanding of all the pitfalls. Nice people to do business with.
Tim Lazenby
GBThe basis behind the development is… The basis behind the development is good. There are some minor problems that just shouldn’t be there if things had been done properly
Ross
GBFirst time new build - give it a chance We are a young family moved into our first new build. There is a lot of negativity about new builds but we chose to ignore and experience it for ourselves. The spec and finish of our new home is amazing and we cant fault Sigma for their customer care. Its so nice to move into a home, give the blank template a character and not need to spend a fortune on decorating. On move in we had no wifi to which it turned out to be a snagged cable. Sigma managed to get an open reach engineer out and resolve the issue the same day. Very impressed. The home demo provided before move in was really useful so we knew how everything works and how the home is built (for any DIY). Our family could not be more happy with our sigma home or the service from the team. I would recommend to anyone.
Christopher Bestwick
GBQuick responses Quick responses. Professional outfit. Felt valued throughout the whole process and loving our new place. Thank you Sigma Homes!