Consumer
GBThe finish on my new Sigma home is…outstanding I am delighted with my new Sigma home; everyone involved in my move could not have been more helpful. As the development is still in build mode, I am supposedly living on a building site but the current building work is screened off and everything is kept as tidy and clean as possible. The site managers and other site staff are very friendly and will do anything to make life easier. The design and build quality of the house are excellent with many little finishing touches and a consistent use of high quality materials. If you’re looking for a new build house then I can thoroughly recommend Sigma.
C Lancaster
GBBuild quality poor. Customer service poor I have had a recurring issue with mould in my new build property (as has a neighbour on my development) since purchasing in 2020. Sigma homes have paid lip-service to rectifying the issue, but in general lack expertise to deal with issue. I am now having to make a formal complaint, and am seeking an independent to fix the problem which seems to result from a lack of quality control when laying the roof. On top of this, I have had the front of the property dug up as Sigma incorrectly laid the drains. The customer service team lack insight and are totally unhelpful. In general, I think this is a company that build houses with a top quality finish but fail to pay attention to basic details behind the scenes. My neighbours have had issues with electrics, plumbing, heating as well as basic things like ventilation. Would not recommend purchasing from this builder. Expect better when purchasing from a top-end builder.
customer
GBWe are thinking of buying a Sigma Home… We are thinking of buying a Sigma Home in Cuckfield and popped down to see their existing show home in Angmering. Although the house types are very different, it was really useful to see the quality of their spec and speak to their Sales Manager, katie who was very helpful. We shall definitely visit Hanlye View with further interest.
Tilly
GBHighly recommend We moved into our lovely Sigma home in December. The sales team, in particular David, were really helpful guiding us through the buying process. Post move, the customer care has been exceptional. Abbey, the customer care co-ordinator, Mark, the site foreman, & Brian, the site manager, have been really responsive & efficient. Excellent customer service throughout. Highly recommended.
Ross
GBFirst time new build - give it a chance We are a young family moved into our first new build. There is a lot of negativity about new builds but we chose to ignore and experience it for ourselves. The spec and finish of our new home is amazing and we cant fault Sigma for their customer care. Its so nice to move into a home, give the blank template a character and not need to spend a fortune on decorating. On move in we had no wifi to which it turned out to be a snagged cable. Sigma managed to get an open reach engineer out and resolve the issue the same day. Very impressed. The home demo provided before move in was really useful so we knew how everything works and how the home is built (for any DIY). Our family could not be more happy with our sigma home or the service from the team. I would recommend to anyone.