Peter Davey
GBGreat quality house builders Great quality house builders and although we had a few teethng problems as you would expect, Sigma's after sales assistance has been first class.
P Lane
GBConcerned that my property is crumbling after 16 months due to the weather The mortar on our front path has begun to crumble within 16 months of us living here. Sigma asked the groundworkers who laid it to check the quality of the mortar and they said it was not defective. Sigma concluded "this will have only been caused by the weather and so this is not a defect". With that verdict, Sigma will not fix it under our two year warranty. Well laid patio pointing should last a decade. Sigma claim to put an "emphasis on quality" and a "commitment to customer satisfaction" but that does not match my experience. Now I'm worried what other parts of my property will crumble and fall apart due to "the weather".
Tim Lazenby
GBThe basis behind the development is… The basis behind the development is good. There are some minor problems that just shouldn’t be there if things had been done properly
Bill Eslor
GBOur new Sigma home The buying process was made easy by the sales team who helped us through the process. The house turned out to be even better than our expectations with excellent sound proofing (our new home is semi-detached) and great underfloor heating. Any snags which have arisen have been promptly sorted out. All in all we are delighted with our new home.
Sheila Ponsford
GBWe moved into our new Sigma home nearly… We moved into our new Sigma home nearly a year ago and it has been one of the worst experiences of my life. Despite a five-month delay the house was by no means completed. The standard of workmanship, particularly carpentry was rough and slipshod. The site manager admitted that a lot of work remained to be done and that the house had not been finished to an acceptable standard. Some of the more straightforward faults and omissions were addressed by the site manager in the short time that work was still ongoing on the site Unfortunately much remained to be done, some jobs could not be tackled until more fundamental problems had been resolved. Sigma's lack of organisation meant that tradesmen had wasted journeys and made the whole process more stressful, time consuming and inconvenient. Our house did not get finished to a proper standard. The workmanship was in some cases no better the second time. Pieces of wood were patched into skirting boards and painted over. Efforts were made to improve the appearance of this work but the joins are still obvious. Issues were certainly addressed but in some cases the manner in which they addressed was far from satisfactory. I understand that Sigma had problems finding tradesmen when our house was being built and I know that some of the earlier houses in the development were finished to a higher standard but our new Sigma home has been a dreadful disappointment