C Lancaster
GBBuild quality poor. Customer service poor I have had a recurring issue with mould in my new build property (as has a neighbour on my development) since purchasing in 2020. Sigma homes have paid lip-service to rectifying the issue, but in general lack expertise to deal with issue. I am now having to make a formal complaint, and am seeking an independent to fix the problem which seems to result from a lack of quality control when laying the roof. On top of this, I have had the front of the property dug up as Sigma incorrectly laid the drains. The customer service team lack insight and are totally unhelpful. In general, I think this is a company that build houses with a top quality finish but fail to pay attention to basic details behind the scenes. My neighbours have had issues with electrics, plumbing, heating as well as basic things like ventilation. Would not recommend purchasing from this builder. Expect better when purchasing from a top-end builder.
Dominic P
GBMy parents bought a Sigma home My parents bought a Sigma home. Completion was around six months late. When they moved in house was unfinished. They have tackled all the snags but has been down to my elderly parents to spot snags and get them done, often after a lot of feet dragging from Sigma and back and forth. Based on my experience I would avoid buying a home off plan if you can. Maybe Sigma no worse than anyone else but it was very stressful. Positives are location, design and general layout of development which is nice. Workmanship on finish was sadly lacking. Kitchen cheap with moulding on doors already failing. Same experience for most in the development.
Tim Lazenby
GBThe basis behind the development is… The basis behind the development is good. There are some minor problems that just shouldn’t be there if things had been done properly
Christopher Bestwick
GBQuick responses Quick responses. Professional outfit. Felt valued throughout the whole process and loving our new place. Thank you Sigma Homes!
Margaret Tawse
GBOur new home is cosy and comfortable… Our new home is cosy and comfortable and very well appointed. We have had good support for any snagging queries we had and the staff on site are always friendly and helpful.