P Lane
GBConcerned that my property is crumbling after 16 months due to the weather The mortar on our front path has begun to crumble within 16 months of us living here. Sigma asked the groundworkers who laid it to check the quality of the mortar and they said it was not defective. Sigma concluded "this will have only been caused by the weather and so this is not a defect". With that verdict, Sigma will not fix it under our two year warranty. Well laid patio pointing should last a decade. Sigma claim to put an "emphasis on quality" and a "commitment to customer satisfaction" but that does not match my experience. Now I'm worried what other parts of my property will crumble and fall apart due to "the weather".
Tilly
GBHighly recommend We moved into our lovely Sigma home in December. The sales team, in particular David, were really helpful guiding us through the buying process. Post move, the customer care has been exceptional. Abbey, the customer care co-ordinator, Mark, the site foreman, & Brian, the site manager, have been really responsive & efficient. Excellent customer service throughout. Highly recommended.
Peter Davey
GBGreat quality house builders Great quality house builders and although we had a few teethng problems as you would expect, Sigma's after sales assistance has been first class.
OR
GBExtremely impressive Couldn’t be happier with the customer service I received from Sigma Homes. Made the process so much easier and I recommend them very highly. Thank you.
Margaret Tawse
GBOur new home is cosy and comfortable… Our new home is cosy and comfortable and very well appointed. We have had good support for any snagging queries we had and the staff on site are always friendly and helpful.