Our new home is cosy and comfortable… Our new home is cosy and comfortable and very well appointed. We have had good support for any snagging queries we had and the staff on site are always friendly and helpful.

Build quality poor. Customer service poor I have had a recurring issue with mould in my new build property (as has a neighbour on my development) since purchasing in 2020. Sigma homes have paid lip-service to rectifying the issue, but in general lack expertise to deal with issue. I am now having to make a formal complaint, and am seeking an independent to fix the problem which seems to result from a lack of quality control when laying the roof. On top of this, I have had the front of the property dug up as Sigma incorrectly laid the drains. The customer service team lack insight and are totally unhelpful. In general, I think this is a company that build houses with a top quality finish but fail to pay attention to basic details behind the scenes. My neighbours have had issues with electrics, plumbing, heating as well as basic things like ventilation. Would not recommend purchasing from this builder. Expect better when purchasing from a top-end builder.

My parents bought a Sigma home My parents bought a Sigma home. Completion was around six months late. When they moved in house was unfinished. They have tackled all the snags but has been down to my elderly parents to spot snags and get them done, often after a lot of feet dragging from Sigma and back and forth. Based on my experience I would avoid buying a home off plan if you can. Maybe Sigma no worse than anyone else but it was very stressful. Positives are location, design and general layout of development which is nice. Workmanship on finish was sadly lacking. Kitchen cheap with moulding on doors already failing. Same experience for most in the development.

We are very happy with the Sigma Home… We are very happy with the Sigma Home that we now have. However, there were a number of issues that arose once we moved in - snagging - the bulk of which have now been sorted. It would have been better had these basic issues been sorted before we moved in as most of them were to do with either not finishing off properly or not even properly installed. Sigma could save itself a lot of extra work is this was dealt with at the build stage!

Check before you sign. Good design and fittings of a reasonable spec. but heating system too complex. Mainly used sub-contractors with consequent poor attention to detail for carpentry, electrics and plumbing. Poor customer service with excessive waits to attend to snagging issues.