Mrs sue finch
GBCheck before you sign. Good design and fittings of a reasonable spec. but heating system too complex. Mainly used sub-contractors with consequent poor attention to detail for carpentry, electrics and plumbing. Poor customer service with excessive waits to attend to snagging issues.
P Lane
GBConcerned that my property is crumbling after 16 months due to the weather The mortar on our front path has begun to crumble within 16 months of us living here. Sigma asked the groundworkers who laid it to check the quality of the mortar and they said it was not defective. Sigma concluded "this will have only been caused by the weather and so this is not a defect". With that verdict, Sigma will not fix it under our two year warranty. Well laid patio pointing should last a decade. Sigma claim to put an "emphasis on quality" and a "commitment to customer satisfaction" but that does not match my experience. Now I'm worried what other parts of my property will crumble and fall apart due to "the weather".
Consumer
GBThe finish on my new Sigma home is…outstanding I am delighted with my new Sigma home; everyone involved in my move could not have been more helpful. As the development is still in build mode, I am supposedly living on a building site but the current building work is screened off and everything is kept as tidy and clean as possible. The site managers and other site staff are very friendly and will do anything to make life easier. The design and build quality of the house are excellent with many little finishing touches and a consistent use of high quality materials. If you’re looking for a new build house then I can thoroughly recommend Sigma.
customer
GBWe are thinking of buying a Sigma Home… We are thinking of buying a Sigma Home in Cuckfield and popped down to see their existing show home in Angmering. Although the house types are very different, it was really useful to see the quality of their spec and speak to their Sales Manager, katie who was very helpful. We shall definitely visit Hanlye View with further interest.
Ross
GBFirst time new build - give it a chance We are a young family moved into our first new build. There is a lot of negativity about new builds but we chose to ignore and experience it for ourselves. The spec and finish of our new home is amazing and we cant fault Sigma for their customer care. Its so nice to move into a home, give the blank template a character and not need to spend a fortune on decorating. On move in we had no wifi to which it turned out to be a snagged cable. Sigma managed to get an open reach engineer out and resolve the issue the same day. Very impressed. The home demo provided before move in was really useful so we knew how everything works and how the home is built (for any DIY). Our family could not be more happy with our sigma home or the service from the team. I would recommend to anyone.