Bill Eslor
GBOur new Sigma home The buying process was made easy by the sales team who helped us through the process. The house turned out to be even better than our expectations with excellent sound proofing (our new home is semi-detached) and great underfloor heating. Any snags which have arisen have been promptly sorted out. All in all we are delighted with our new home.
Tilly
GBHighly recommend We moved into our lovely Sigma home in December. The sales team, in particular David, were really helpful guiding us through the buying process. Post move, the customer care has been exceptional. Abbey, the customer care co-ordinator, Mark, the site foreman, & Brian, the site manager, have been really responsive & efficient. Excellent customer service throughout. Highly recommended.
C Lancaster
GBBuild quality poor. Customer service poor I have had a recurring issue with mould in my new build property (as has a neighbour on my development) since purchasing in 2020. Sigma homes have paid lip-service to rectifying the issue, but in general lack expertise to deal with issue. I am now having to make a formal complaint, and am seeking an independent to fix the problem which seems to result from a lack of quality control when laying the roof. On top of this, I have had the front of the property dug up as Sigma incorrectly laid the drains. The customer service team lack insight and are totally unhelpful. In general, I think this is a company that build houses with a top quality finish but fail to pay attention to basic details behind the scenes. My neighbours have had issues with electrics, plumbing, heating as well as basic things like ventilation. Would not recommend purchasing from this builder. Expect better when purchasing from a top-end builder.
Christopher Bestwick
GBQuick responses Quick responses. Professional outfit. Felt valued throughout the whole process and loving our new place. Thank you Sigma Homes!
Ross
GBFirst time new build - give it a chance We are a young family moved into our first new build. There is a lot of negativity about new builds but we chose to ignore and experience it for ourselves. The spec and finish of our new home is amazing and we cant fault Sigma for their customer care. Its so nice to move into a home, give the blank template a character and not need to spend a fortune on decorating. On move in we had no wifi to which it turned out to be a snagged cable. Sigma managed to get an open reach engineer out and resolve the issue the same day. Very impressed. The home demo provided before move in was really useful so we knew how everything works and how the home is built (for any DIY). Our family could not be more happy with our sigma home or the service from the team. I would recommend to anyone.