B. Shears
GBNice company to do business with David and Katie had so much patience. We are selling our house to fund our new home and in todays turbulent market they were understanding of all the pitfalls. Nice people to do business with.
P Lane
GBConcerned that my property is crumbling after 16 months due to the weather The mortar on our front path has begun to crumble within 16 months of us living here. Sigma asked the groundworkers who laid it to check the quality of the mortar and they said it was not defective. Sigma concluded "this will have only been caused by the weather and so this is not a defect". With that verdict, Sigma will not fix it under our two year warranty. Well laid patio pointing should last a decade. Sigma claim to put an "emphasis on quality" and a "commitment to customer satisfaction" but that does not match my experience. Now I'm worried what other parts of my property will crumble and fall apart due to "the weather".
C Lancaster
GBBuild quality poor. Customer service poor I have had a recurring issue with mould in my new build property (as has a neighbour on my development) since purchasing in 2020. Sigma homes have paid lip-service to rectifying the issue, but in general lack expertise to deal with issue. I am now having to make a formal complaint, and am seeking an independent to fix the problem which seems to result from a lack of quality control when laying the roof. On top of this, I have had the front of the property dug up as Sigma incorrectly laid the drains. The customer service team lack insight and are totally unhelpful. In general, I think this is a company that build houses with a top quality finish but fail to pay attention to basic details behind the scenes. My neighbours have had issues with electrics, plumbing, heating as well as basic things like ventilation. Would not recommend purchasing from this builder. Expect better when purchasing from a top-end builder.
Courtney Holm
GBIt's been nearly a year since we moved… It's been nearly a year since we moved in and still the house is not finished to the promised specification and level of quality. A truly disappointing experience and misaligned definition of luxury.
Bill Eslor
GBOur new Sigma home The buying process was made easy by the sales team who helped us through the process. The house turned out to be even better than our expectations with excellent sound proofing (our new home is semi-detached) and great underfloor heating. Any snags which have arisen have been promptly sorted out. All in all we are delighted with our new home.