Heinz Peter Kammerling
GBWe are very happy with the Sigma Home… We are very happy with the Sigma Home that we now have. However, there were a number of issues that arose once we moved in - snagging - the bulk of which have now been sorted. It would have been better had these basic issues been sorted before we moved in as most of them were to do with either not finishing off properly or not even properly installed. Sigma could save itself a lot of extra work is this was dealt with at the build stage!
Tilly
GBHighly recommend We moved into our lovely Sigma home in December. The sales team, in particular David, were really helpful guiding us through the buying process. Post move, the customer care has been exceptional. Abbey, the customer care co-ordinator, Mark, the site foreman, & Brian, the site manager, have been really responsive & efficient. Excellent customer service throughout. Highly recommended.
P Lane
GBConcerned that my property is crumbling after 16 months due to the weather The mortar on our front path has begun to crumble within 16 months of us living here. Sigma asked the groundworkers who laid it to check the quality of the mortar and they said it was not defective. Sigma concluded "this will have only been caused by the weather and so this is not a defect". With that verdict, Sigma will not fix it under our two year warranty. Well laid patio pointing should last a decade. Sigma claim to put an "emphasis on quality" and a "commitment to customer satisfaction" but that does not match my experience. Now I'm worried what other parts of my property will crumble and fall apart due to "the weather".
Courtney Holm
GBIt's been nearly a year since we moved… It's been nearly a year since we moved in and still the house is not finished to the promised specification and level of quality. A truly disappointing experience and misaligned definition of luxury.
customer
GBWe are thinking of buying a Sigma Home… We are thinking of buying a Sigma Home in Cuckfield and popped down to see their existing show home in Angmering. Although the house types are very different, it was really useful to see the quality of their spec and speak to their Sales Manager, katie who was very helpful. We shall definitely visit Hanlye View with further interest.