Concerned that my property is crumbling after 16 months due to the weather The mortar on our front path has begun to crumble within 16 months of us living here. Sigma asked the groundworkers who laid it to check the quality of the mortar and they said it was not defective. Sigma concluded "this will have only been caused by the weather and so this is not a defect". With that verdict, Sigma will not fix it under our two year warranty. Well laid patio pointing should last a decade. Sigma claim to put an "emphasis on quality" and a "commitment to customer satisfaction" but that does not match my experience. Now I'm worried what other parts of my property will crumble and fall apart due to "the weather".

After sales service I have just purchased a 2 year old Sigma House. I needed to match up the worktop in the kitchen and therefore contacted their head office. The lady I spoke to was most helpful and gave me the relevant information immediately.

My parents bought a Sigma home My parents bought a Sigma home. Completion was around six months late. When they moved in house was unfinished. They have tackled all the snags but has been down to my elderly parents to spot snags and get them done, often after a lot of feet dragging from Sigma and back and forth. Based on my experience I would avoid buying a home off plan if you can. Maybe Sigma no worse than anyone else but it was very stressful. Positives are location, design and general layout of development which is nice. Workmanship on finish was sadly lacking. Kitchen cheap with moulding on doors already failing. Same experience for most in the development.

Extremely impressive Couldn’t be happier with the customer service I received from Sigma Homes. Made the process so much easier and I recommend them very highly. Thank you.

It's been nearly a year since we moved… It's been nearly a year since we moved in and still the house is not finished to the promised specification and level of quality. A truly disappointing experience and misaligned definition of luxury.