Be patient, he's a one-man show and he has lots of orders just like yours I placed my order and within a week, because of Amazon and other "fast serve" companies, I was anxious to receive the product. I sent notes, tried to leave messages, wanted updates, but after 2 weeks did I understand that I was dealing with a one-man show. He wasn't going to drop everything to answer my internet questions or phone calls; I will get it when it is done. I received 2 perfect parts after about 3 weeks, and I think that was great.

I ordered a piece of merchandise from… I ordered a piece of merchandise from SMK and was told when it would ship and how long it would take before receiving the merchandise. Everything I was told was accurate and delivered with no defects. Thank you SMK!!

I STILL have not received my order 2… I STILL have not received my order 2 months later. I placed my order back in the beginning of august and still have not received it. I tried calling EVERY extension many times at the company because no one there responds to emails either and no one answers. Please get someone to respond to something. I haven't had issues in the past.

Recommended seller I ordered a hard to find (not even on Amazon) 10x10x6 wye duct that arrived in perfect condition about a week later. The "Kid" kept me up-to-date on the status of the order and provided tracking information, so just a simple, no problems transaction. The price was competitive too, i.e., the best I could find.

Bought a 9x8 reducer Bought a 9x8 reducer. Had a difficult time finding the item locally. Other places were two times the price. The product is high quality materials with excellent manufacturing. Would definitely buy again!