When i order the parts your guys said… When i order the parts your guys said shipping is take 5 days 15 days later your guys send email that will send it out that too late for my job

Recommended seller I ordered a hard to find (not even on Amazon) 10x10x6 wye duct that arrived in perfect condition about a week later. The "Kid" kept me up-to-date on the status of the order and provided tracking information, so just a simple, no problems transaction. The price was competitive too, i.e., the best I could find.

Terrible customer service response to inquiries After placing the order, didn’t hear anything back about a date when the parts would come in, use the online messaging and left messages on the phone system multiple times and never got a response. Finally message to cancel the order and later that day, got the confirmation that the order was shipped. Extremely annoyed because we could’ve made the stuff ourselves much sooner had we known it was gonna take this long. It appeared that we were buying some thing off the shelf and obviously with 2+ weeks to ship that wasn’t the case

The sheet metal fittings were made to a… The sheet metal fittings were made to a high spec. Enjoyed seeing the creative nesting of fittings in the shipping box.

The order took almost a month from… The order took almost a month from placing it, to shipping. During that time I reached out more than once with zero response. I even emailed to cancel my order and no response. Parts finally arrived and one is not correct. I ended up spending more to get the right part from a reputable supplier. One star only because it wouldn’t let me leave 0.