Laura M was our sales rep and knew … Laura M was our sales rep and knew exactly what we needed based upon our price range and what we were looking for. The install teams for both the laminate and carpet were excellent. Frank was great also- we needed a slight repair and he was also very professioanal and excellent!

Not a good experience Not a good experience. After going to the showroom to pick out tile, we had an estimator show up who told us this was a quick easy job. When the two installers showed up , we were informed half of the ordered tile was junk, and that the estimated cost was incorrect and they left without doing the job and didn't replace the carpet they had rolled back. A fourth employee showed up after many phone calls to the office and suggested we go with the original tile and a cheaper layout. The job was finally completed after an extended time, and now our credit card is being billed more than the amount on our receipt. This has also required phone calls to try to correct this error. We have now filed a dispute through our credit card company.

Absolutely Beautiful Install took a little longer than I thought it would on the installation date, but it was done flawlessly! Rather it takes an extra hour and looks great. And it does look fantastic! Instlers were professional and respectful, and did beautiful work. I want those same guys back when we replace the rest of our carpeting!

Lots of hidden costs never discussed… Lots of hidden costs never discussed with us. Then was told "read the fine print you signed" they do zero work. Contract everything out to several different jobbers. Most of them were nice. But overall feel like 20 k later not even close to satisfied. Would never recommend them.

Just one thing Everything went well through installation but one thing, being charged on my account when I didn't have the product installed yet. If that was explained to me during the selling process I forgot it. Our sales woman did a great job helping us pick the right carpet for our situation. The carpet looks great and the installers did a great job.