After completion of job In December… After completion of job In December Called about water leaking and was asked to call back in January because all workers were booked. We called January 3rd talk to Victor he said to call back next week. We called Victor said he was too busy and would charge to come and take a look then stated if he takes his workers off the job then it would cost money. Victor said I wold pay for it. Would never refer this company again I need a lawyer.

Customer service was excellent Customer service was excellent. Polite, on time, cleaned up area. Left installation looking excellent. Salesperson came to check up same day. Only negative was that the seam show with certain lighting. They worked on it a week later and some improvement. A really nice job. just didn't want to see the seam shadow.

Excellent Company Artificial Grassmasters did an excellent job with my back yard. I had heavy grass, a putting green, and decorative rock with curbing installed. It was a large job. While there were some hiccups along the way the company worked diligently to resolve them. They have quality control people who take their jobs very seriously.

Installation was ok Installation was ok. I was disappointed they did no grade the area better as they said they would. Water pools where it shouldn’t. Also there is a visible seam where they connected 2 pieces of grass. During installation was told the seam would be unnoticeable when they were done which was not the case.

We purchased grass in June and After… We purchased grass in June and After the grass was laid the back 1/4 of the yard was damaged( looked totally smashed down and a different color) . The company told us the grass would eventually perk up as that was not unusual. They came back out a couple of times and tried resanding it and raking it to no avail. We asked from the get go to have it replaced but they told us it would spring back. After 3 months of arguing they contacted the warranty company and finally replaced the entire yard of grass. We were very happy to have our problems solved. I would not buy artificial grass again as it is too hot for people and dogs to walk on in the summertime 😟