Excellent Company Artificial Grassmasters did an excellent job with my back yard. I had heavy grass, a putting green, and decorative rock with curbing installed. It was a large job. While there were some hiccups along the way the company worked diligently to resolve them. They have quality control people who take their jobs very seriously.

This place only cares about money This place only cares about money, not the quality of the service provided. Spent a significant amount on turf for my whole backyard. They brought the product first week of July during the hot Arizona sun with triple digit temperatures. The product sat at my curb with heavy clear plastic bags and other tools rolled into itself for over two weeks. once they installed, I noticed a very large area of uneven turf. I noticed right away there was a large spot of turf that seem to be misshapen and would not stand up like carpet fibers would. The workers explained that after a week they should go away. It didn’t. immediately called. The company came out and took pictures and later on had the audacity to blame it on the fact that I had a window which didn’t even hit that area of the line that was causing this problem. I again very patiently explained that this showed up on the day of install, and could not be because by my window, due to the fact that it not only did NOT hit the spot in question, which was approximately 7 feet long, but also I had pictures to prove that it was THERE on the day of the install that the turf, looked like it was burned. I have written emails and letters with no response, and a year later I am still left with burnt turf because THEY left it out on the street with heavy plastic bags on top of it, which clearly melted the area. The owner and it’s staff does not care. They simply want your money. Stay far away from this company.

What shoddy workmanship What shoddy workmanship, I told my neighbors not to even consider artificial grass masters and go some where else. My tuff has holes and looks lumpy in other areas. I was told that someone would come back to repair the issues on and to this day no one nada zip. I am getting on yelp and make sure everyone knows how irresponsible and unprofessional this company is. I am also reporting them the better business bureau.

Initial quote done and then no follow up I had a rep come out this summer and give me a quote . I reached out later to get clarification on payment options multiple times and never heard back from the rep. I still haven't gotten my project started but will probably be reaching out to another company for my home project.

A Mixed Bag but Would Use Them Again Sub-contracted portions of the work without prior approval of homeowner.This led to delays and unsatisfactory work which had to be redone. Salesman/Project Manager was very knowledgeable and responsible. Work involved installation of pavers, river rock, and artificial grass.While not perfect, we enjoy the area and receive many compliments on the space. I would use them again on my next project.