We purchased grass in June and After… We purchased grass in June and After the grass was laid the back 1/4 of the yard was damaged( looked totally smashed down and a different color) . The company told us the grass would eventually perk up as that was not unusual. They came back out a couple of times and tried resanding it and raking it to no avail. We asked from the get go to have it replaced but they told us it would spring back. After 3 months of arguing they contacted the warranty company and finally replaced the entire yard of grass. We were very happy to have our problems solved. I would not buy artificial grass again as it is too hot for people and dogs to walk on in the summertime 😟

A Mixed Bag but Would Use Them Again Sub-contracted portions of the work without prior approval of homeowner.This led to delays and unsatisfactory work which had to be redone. Salesman/Project Manager was very knowledgeable and responsible. Work involved installation of pavers, river rock, and artificial grass.While not perfect, we enjoy the area and receive many compliments on the space. I would use them again on my next project.

This company has terrible customer… This company has terrible customer service. Two weeks after job was finished the unused material and dumpster were still in my front yard. I called on several occasions to ask when they would remove it. They didn’t seem to know nor care. It is still in front of my house. I would never recommend them.

We were surprised and pleased that… We were surprised and pleased that Artificial Grass Masters did much more than artificial grass. They did a superlative job for us by putting in a paver and flagstone patio and walkway, and finishing it off with excellent landscaping. The management of the job was first class, and we felt well treated. Thanks Artificial Grass Masters! Best regards, Scott & Trish

Grass only lasted three years because… Grass only lasted three years because of untreated batch that went to several of their customers. The manufacturer replaced the grass but it was an inferior product. Artificial Grass wanted to charge more for labor than the original installation. I did it myself in the end with less patching than the original install.