Bobbie Jameson
GBAfter completion of job In December… After completion of job In December Called about water leaking and was asked to call back in January because all workers were booked. We called January 3rd talk to Victor he said to call back next week. We called Victor said he was too busy and would charge to come and take a look then stated if he takes his workers off the job then it would cost money. Victor said I wold pay for it. Would never refer this company again I need a lawyer.
Brooke
GBAfter a few years our grass started… After a few years our grass started fading and falling apart. We contacted the company and they told us it was a manufacturer error. They gave us 3 options- we could get the refund for the grass this does not include installation. Or we could have them replace the grass and we pay installation AGAIN. And option 3 was to have them replace the grass but not install. Either way we are either losing the original install cost or paying for installation again. And the company did not understand why I was not happy with this!!! Terrible. Would not recommend.
Kristine McDonald
GBA very happy customer!!! We interviewed many companies when we were building our home and were by far the most comfortable and pleased with Artificial Grass Masters! They are always on time and there has never been an issue when a few tweaks were needed here and there. They also had the best pricing and we live the opportunity to support veteran owned businesses.
Kelly Tullius
GBThis company has terrible customer… This company has terrible customer service. Two weeks after job was finished the unused material and dumpster were still in my front yard. I called on several occasions to ask when they would remove it. They didn’t seem to know nor care. It is still in front of my house. I would never recommend them.
Terrence Flynn
GBArtificial Grass Masters...just the best! Frank and his crew at Artificial Grass Masters just finished installing our new lawn today and they did an excellent job. Their teamwork got it installed in no time at all. The crew was professional, courteous, and efficient and proceeded from step to step with minimal delay. They even moved rock from the backyard to areas of the front yard to fill low and uneven areas which wasn't even part of the original project to help us out. We couldn't be happier with the project outcome and the look of the installed grass. It is so natural and you would think it has been there for years.