We purchased grass in June and After… We purchased grass in June and After the grass was laid the back 1/4 of the yard was damaged( looked totally smashed down and a different color) . The company told us the grass would eventually perk up as that was not unusual. They came back out a couple of times and tried resanding it and raking it to no avail. We asked from the get go to have it replaced but they told us it would spring back. After 3 months of arguing they contacted the warranty company and finally replaced the entire yard of grass. We were very happy to have our problems solved. I would not buy artificial grass again as it is too hot for people and dogs to walk on in the summertime 😟

No Communication We never got a call back from them. I called asking to follow up on an estimate we’d been given with the intent of scheduling them. The girl took my name, number, and email and I never heard anything after that. We decided to go elsewhere since they did not want our business.

A Mixed Bag but Would Use Them Again Sub-contracted portions of the work without prior approval of homeowner.This led to delays and unsatisfactory work which had to be redone. Salesman/Project Manager was very knowledgeable and responsible. Work involved installation of pavers, river rock, and artificial grass.While not perfect, we enjoy the area and receive many compliments on the space. I would use them again on my next project.

A very happy customer!!! We interviewed many companies when we were building our home and were by far the most comfortable and pleased with Artificial Grass Masters! They are always on time and there has never been an issue when a few tweaks were needed here and there. They also had the best pricing and we live the opportunity to support veteran owned businesses.

Customer service was excellent Customer service was excellent. Polite, on time, cleaned up area. Left installation looking excellent. Salesperson came to check up same day. Only negative was that the seam show with certain lighting. They worked on it a week later and some improvement. A really nice job. just didn't want to see the seam shadow.