We purchased grass in June and After… We purchased grass in June and After the grass was laid the back 1/4 of the yard was damaged( looked totally smashed down and a different color) . The company told us the grass would eventually perk up as that was not unusual. They came back out a couple of times and tried resanding it and raking it to no avail. We asked from the get go to have it replaced but they told us it would spring back. After 3 months of arguing they contacted the warranty company and finally replaced the entire yard of grass. We were very happy to have our problems solved. I would not buy artificial grass again as it is too hot for people and dogs to walk on in the summertime 😟

After a few years our grass started… After a few years our grass started fading and falling apart. We contacted the company and they told us it was a manufacturer error. They gave us 3 options- we could get the refund for the grass this does not include installation. Or we could have them replace the grass and we pay installation AGAIN. And option 3 was to have them replace the grass but not install. Either way we are either losing the original install cost or paying for installation again. And the company did not understand why I was not happy with this!!! Terrible. Would not recommend.

What shoddy workmanship What shoddy workmanship, I told my neighbors not to even consider artificial grass masters and go some where else. My tuff has holes and looks lumpy in other areas. I was told that someone would come back to repair the issues on and to this day no one nada zip. I am getting on yelp and make sure everyone knows how irresponsible and unprofessional this company is. I am also reporting them the better business bureau.

Grass only lasted three years because… Grass only lasted three years because of untreated batch that went to several of their customers. The manufacturer replaced the grass but it was an inferior product. Artificial Grass wanted to charge more for labor than the original installation. I did it myself in the end with less patching than the original install.

After completion of job In December… After completion of job In December Called about water leaking and was asked to call back in January because all workers were booked. We called January 3rd talk to Victor he said to call back next week. We called Victor said he was too busy and would charge to come and take a look then stated if he takes his workers off the job then it would cost money. Victor said I wold pay for it. Would never refer this company again I need a lawyer.