Terribly made The old infratonic was made so well. This one has a hole in the back that they covered with a sticker. The sticker of course gets warm against your skin and comes off. All you can expect as far as repair is to have another sticker sent to you. I have had 4 of these machines. All were worth it but this one. Shame.

Great company; please order early. When we placed our order for replacement batteries, we received a phone call from CHI Institute to let us know that they were on backorder. It was a nice gesture, and it helped us feel confident that, despite delays, we would eventually receive the batteries. And, we did! Happily, we did not have to do without our Infratonic, because we ordered more replacement batteries when we installed our last battery on hand. There are a total of 4 Infratonic units among our family members. We suggest that everyone order new batteries BEFORE they are needed.

When East Meets West!!!! Great product and great people! I have been using the Chi machine since 2000 and it is very unique. While being a science based person I do not fully understand its amazing results with calming, pain relief and immune system support I continue to recommend it to family and friends.

I love this palm chi machine and so do… I love this palm chi machine and so do my horses and cats. I have Rheumatoid arthritis and it helps greatly to relieve tendon and ligament pain and stiffness. I am also using it to heal my mule's stifle injury. I wouldn't be without this machine. I started 15 years ago with their equine version. It is well worth the investment.

Another excellent CHI product! Over two decades I have acquired quite a few items from CHI Institute and I have ALWAYS been more than satisfied with every new acquisition! Excellent quality, items are as described, long lasting and very helpful in a wide range of use. My recent CHI Leash was added to my CHI Palm. I use my Palm on animals as well as people. Often an animal can become unpredictable and my Leash is there to reassure control of the unit protecting it from being dislodged or dropped. The animals also enjoy inspecting the color and texture of the Leash! An added bonus to their ongoing interest in treatments! As careful as some people can be there is always a chance of dropping the unit and the Leash protects those potential errors as well. Thank you CHI for another wonderful product! I hope this becomes an excellent year for all!