Very pleased with my Infratonic 9 and service provided. I have been using an Infratonic device since I was diagnosed with breast cancer 25 years ago. While using the device I experienced reduction, in pain, stress and increased range of motion , after a Mastecomy. In 2008, I upgraded to a newer model for overall health benefits and relaxation. I had a good experience with that model as well. In 2020 I once again upgraded to the Inratonic 9. The trade in experience and customer service was wonderful. I was treated like a valued user of Chi Products. Service was efficient and timely with follow-up to make sure I was satisfied. I am pleased with the Infratonic 9 and enjoy the convenience of the portability of the new device and long batter life. ---Carol Podpora

Terribly made The old infratonic was made so well. This one has a hole in the back that they covered with a sticker. The sticker of course gets warm against your skin and comes off. All you can expect as far as repair is to have another sticker sent to you. I have had 4 of these machines. All were worth it but this one. Shame.

TEN Plus Stars!! I would give you 10 stars plus if I could. The customer service people worked with me as I set up a multiple purchase. The repair people tried extensively to fix my I-9 with an intermittent problem. The machine itself helped me finally heal (along with massage and PT) a three month old injury that didn't seem to be healing or healing very, very slowly. I can walk, hike and dance now, Yay! Next focus is a chronic constipation issue; I have high hopes!

AWESOMENESS I HAVE FOR DECADES BEEN USING ONE FORM OF CHI MACHINE OR ANOTHER.[UP GRADES YA KNOW] THEY ARE FABULOUS. WHEN I LEAVE THE HOUSE IT'S WHERE ARE MY KEYS, PURSE, AND MY INFRATONIC. IN THIS FAST PACE WORLD WHERE MOST BUSINESSES OFTEN FORGET [ OR IGNORE ] THE FOLKS THAT KEEP THEM ALIVE YOU ARE THE "GOLD STANDARD" OF HOW SOMEONE SHOULD BE TREATED.

My new Chi Palm is as wonderful as the people who produced it! My new Chi Palm is an amazing addition to my collection of Chi products! Richard & his tribe have outdone themselves once again. I have been using my unit relentlessly on a decade old car accident injury & my body's response has been wonderful. It is everything promised... My friends at CHI are ever ready to answer my questions or fill me in on the intricacies of their products. Their customer service is as good as their items! How refreshing. Thank you once again CHI Institute for working so hard to help us all to heal, & doing it with such joy!