Stephen B
GBI am very pleased I was very pleased with the recent Daiwa delivery of my massage chair. The delivery team was professional, personable, and skilled. They arrived exactly as scheduled and efficiently brought the chair into the tight basement of my home. I was particularly impressed by their extensive knowledge of the chair's functions. They patiently explained everything to me in detail, ensuring I understood how to use all the features. Their willingness to answer my questions was greatly appreciated. The professionalism and knowledge of the delivery guys made the process smooth and enjoyable. As for the chair, I've only had it one day but so far it appears to do all that I expected it to do. I would highly recommend Daiwa to anyone considering purchasing a massage chair. I hope this feedback is helpful!
Terri
GBHighly Recommend Daiwa Hybrid Supreme Tested the Daiwa Hybrid Supreme at Sam's Club in Port Charlotte, FL. Angela was extemely helpful answering all my questions about this top of the line chair with all the bells & whistles. Purchased at a great price & delivered in less than a week. Jose & Fabian communicated exactly what time they would be arriving, carefully unpacked the boxes and bringing in each part not to damage any pieces. Jose explained how to remove the top piece to move it through the doorway and made sure I understood, but reassured me that the could help move to a different location in the future. He then went over the instructions for use with lots of tips, made sure I had the customer service number should I have any questions. Highly recommend this chair!
Mary E Westmoreland
GBI went to the Expo show at Philly Home… I went to the Expo show at the Philadelphia Home and Garden Shop. I saw the Legacy 4 Massage Lounger. I was not planning to buy anything, but now I am a satisfied and happy owner of the Legacy 4 Massage Lounger. The delivery process was outstanding! Christopher and Genesis were the delivery team and rendered outstanding service in setting of this amazing chair in my home. They were professional, knowledgeable and patient in instructing me on how to use the Legacy 4 and its amazing programs. Christopher and Genesis also made sure I was happy with the position of the chair in my home. What an amazing delivery team!
Jim S.
GBA+ service from our purchase to… A+ service from our purchase to delivery. We bought our Daiwa Legacy 4 massage chair at the San Diego Fair. Makaso was fabulous and very professional. The delivery team (Javier and his partner) were awesome. Next day we called technical support because the right speaker was defective. The new one arrived the next day! I replaced it in 5 minutes and it sounds perfect. Retired Fireman Jim S. San Diego, California.
Annie
GBDaiwa Supreme Hybrid… We had our Daiwa Supreme Hybrid delivered last week. We love this chair and upgraded from our Human Touch massage chair. Everyone at this company has been so professional and kind. The delivery guys were unbelievable. We had it narrowed down to 3 places in our home and they said, lets try all 3 and you can see where you want it. They let us video them while they gave us instructions. This chair is the best! Highly Recommend